Guest Experience Concierge

Travel + Leisure Co.; Adelaide; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays

Job summary

Travel + Leisure Co. invites applicants for a Guest Experience Host at TRYP By Wyndham Pulteney Street Adelaide. You will welcome and register guests, share local attractions, and manage front-office documentation while coordinating with the sales and resort teams.

A focus on service, rapport-building, and accuracy is essential. The role requires weekend and holiday availability, strong communication, and experience with PMS systems to support check-in and guest inquiries across our Australian

Qualifications

• Experience delivering high-quality customer service in a hospitality setting.
• Strong communication and interpersonal skills with guests and owners.
• Proficient with computers and front-office software including PMS systems.

Responsibilities

• Greet and register owners and guests.
• Provide information on local area attractions.
• Complete department paperwork and use communication equipment.
• Assist in tour generation to meet qualification specs.
• Meet guests and generate sales appointments for sales centers.
• Support resort operations and ensure a seamless check-in for guests.

Skills

Customer service

Interpersonal skills

Excellent communicator

Computer literacy

PMS experience

Sales ability

Tools

Hirum

Fidelio

Opera

Job description

Travel + Leisure Co. invites applicants for a Guest Experience Host at TRYP By Wyndham Pulteney Street Adelaide. You will welcome and register guests, share local attractions, and manage front-office documentation while coordinating with the sales and resort teams.

A focus on service, rapport-building, and accuracy is essential. The role requires weekend and holiday availability, strong communication, and experience with PMS systems to support check-in and guest inquiries across our Australian