Guest Experience Associate, Premium Coworking

Creativecubes.Co; New South Wales; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible casual opportunities

Supportive team

Job summary

Cubes.Co in Australia’s premier business districts is seeking customer‑focused casual talent to join our coworking spaces. You’ll be the face of the centre, delivering a warm welcome and ensuring members and guests have a seamless, premium experience. In this busy role you’ll support daily operations, onboarding, meeting room prep, mail handling and general administration, while helping run events and nurture a friendly, collaborative community.

Qualifications

• 2–3 years of experience in customer service, hospitality, or a similar role.
• Confident communicator with a professional and friendly approach.
• Highly organised with the ability to multitask and prioritise.
• Experience supporting office or workspace operations (preferred).
• Familiar with CRM systems, HubSpot is a plus.

Responsibilities

• Provide a warm, professional welcome to members, guests, and visitors.
• Act as the first point of contact for enquiries, delivering timely and high-quality service.
• Support members with daily workspace needs to ensure a seamless experience.
• Prepare and maintain meeting rooms, ensuring spaces are presentation-ready.
• Assist with onboarding, including access passes and workspace orientation.
• Maintain shared spaces such as kitchens, coworking areas, and reception.
• Manage incoming and outgoing mail and general administrative tasks.
• Support centre events and contribute to a vibrant, engaged community.
• Monitor presentation standards and report maintenance issues as required.

Skills

Customer service

Hospitality

Communication

Team player

Tools

HubSpot CRM

Job description

Cubes.Co in Australia’s premier business districts is seeking customer‑focused casual talent to join our coworking spaces. You’ll be the face of the centre, delivering a warm welcome and ensuring members and guests have a seamless, premium experience. In this busy role you’ll support daily operations, onboarding, meeting room prep, mail handling and general administration, while helping run events and nurture a friendly, collaborative community.