Guest Experience Ambassador

Vicinity Centres; Australia; On-site; AUD 55,000 - 65,000; Full time

Job summary

Vicinity Centres in Australia is seeking a Guest Experience Representative to deliver exceptional service at our centre. You will be the first point of contact for guests, assisting with enquiries and providing information about services and amenities.

You will collaborate with centre management to maintain safety, efficiency and a welcoming environment. This role requires strong communication, multitasking and a customer-focused mindset, with experience using common office software.

Qualifications

• Strong communication, multitasking and a customer-focused mindset.
• Experience using common office software.

Responsibilities

• Be the first point of contact for guests and assist with enquiries.
• Provide information about services and amenities.
• Collaborate with centre management to maintain safety, efficiency and a welcoming environment.

Skills

Communication

Multitasking

Customer focus

Office software

Tools

Office software

Job description

Vicinity Centres in Australia is seeking a Guest Experience Representative to deliver exceptional service at our centre. You will be the first point of contact, assisting customers with enquiries and providing information about services and amenities.

You will collaborate with the centre management to maintain safety, efficiency and a welcoming environment. This role requires strong communication, multitasking and a customer‑focused mindset, with experience using common office software and