Guest Bell Desk Attendant & Local Concierge (Melbourne)

Hyatt Centric Melbourne; Melbourne; Vor Ort; AUD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Complimentary hotel gym access

Discount dining at Langlands

Career development programs

Staff accommodation benefits

Zusammenfassung

Hyatt Centric Melbourne is seeking a friendly Bell Desk Attendant to warmly welcome guests and assist with arrival and departure experiences. You will coordinate luggage, valet services, and guest requests, while providing local recommendations and upholding Hyatt’s service standards.

Join our central Melbourne team and contribute to memorable stays with meticulous attention to detail on a 24/7 roster, including weekends and public holidays.

Qualifikationen

• Full Australian driver’s license (manual/automatic) with ability to operate vehicles.
• Excellent time management and ability to multitask.
• Flexible to work a rotating 24/7 roster, including weekends/public holidays.
• Ability to build relationships and provide attentive service.
• RSA Certificate is required.
• Strong attention to detail and reliability.

Aufgaben

• Welcome and farewell guests arriving and departing the hotel.
• Note arrival/departure details; arrange luggage storage/transport.
• Safely navigate the onsite car park and valet guest vehicles.
• Handle guest inquiries and assist Front Desk and Concierge as needed.
• Move luggage and amenities to/from guestrooms efficiently.
• Be a local Melbourne expert and share knowledge of the city’s hidden gems.
• Assist in emergencies when required.

Kenntnisse

Driver's license

Time management

Flexibility

Customer service

RSA certificate

Attention to detail

Multitasking

Jobbeschreibung

Hyatt Centric Melbourne is seeking a friendly Bell Desk Attendant to warmly welcome guests and assist with arrival and departure experiences. You will coordinate luggage, valet services, and guest requests, while providing local recommendations and upholding Hyatt’s service standards.

Join our central Melbourne team and contribute to memorable stays with meticulous attention to detail on a 24/7 roster, including weekends and public holidays.