Guest Arrival Concierge & Valet

Crown Resorts; Sydney; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Uniform tailored to shifts

Staff meals

Discounts across Crown hotels

Coaching and development

Job summary

Crown Resorts is seeking an Arrival Attendant at Crown Sydney to support valet and porter duties, delivering seamless arrivals and departures for guests in a luxury hotel environment.

Internally known as Bell Services Attendant, the role combines guest assistance, luggage handling, room escort, and vehicle movements. Full-time and part-time opportunities are available, with a 24/7 roster.

Qualifications

• A valid NSW driver’s licence (Green Ps / P2) required.
• Availability to work across a 24/7 rotating roster.

Responsibilities

• Assist with seamless guest arrivals and departures with care and attention to detail.
• Handle, transport and securely store guest luggage.
• Escort guests to their rooms and provide guidance on room features and in‑room technology.
• Drive, park and retrieve guest vehicles safely and professionally.
• Deliver warm, efficient service that supports a memorable guest experience.

Skills

Guest service

Vehicle handling

Attention to detail

Professionalism

Job description

Crown Resorts is seeking an Arrival Attendant at Crown Sydney to support valet and porter duties, delivering seamless arrivals and departures for guests in a luxury hotel environment.

Internally known as Bell Services Attendant, the role combines guest assistance, luggage handling, room escort, and vehicle movements. Full-time and part-time opportunities are available, with a 24/7 roster.