Growth-Minded Sales Associate | Fast-Paced Retail

Smokemart & GiftBox; Cairns Regional; On-site; AUD 40,000 - 53,000; Full time

Job summary

Smokemart & GiftBox is hiring a Sales Assistant in Cairns, Australia to deliver exceptional customer service in a busy retail environment. You will build rapport with customers, handle cash/Eftpos, and maintain product knowledge and store presentation.

The role supports stock control, quality management and adherence to WHS guidelines. The ideal candidate brings a customer-first attitude, a friendly energy, and the ability to work toward KPIs in a fast-paced setting.

Qualifications

• Customer-first mentality with a strong passion for creating a fun, authentic shopping experience.
• Team member who thrives in a busy sale driven environment, whilst having a laugh with each customer.
• Proven ability to work within a fast-paced retail environment.
• A happy, friendly and energetic personality.
• Valid Police Check Report is required if successful in interview stage.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Product knowledge

Merchandising

Sales targets

Job description

Smokemart & GiftBox is hiring a Sales Assistant in Cairns, Australia to deliver exceptional customer service in a busy retail environment. You will build rapport with customers, handle cash/Eftpos, and maintain product knowledge and store presentation.

The role supports stock control, quality management and adherence to WHS guidelines. The ideal candidate brings a customer-first attitude, a friendly energy, and the ability to work toward KPIs in a fast-paced setting.