Growth-Focused Practice Manager — Partner Relations & Revenue

High Conflict Divorce Centre; Geelong; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Base salary + superannuation

Performance-based incentives

Job summary

High Conflict Divorce Centre in Geelong seeks a growth-focused Practice Manager to run the commercial side of partner relationships, invoicing and client onboarding. You will win new partner firms, oversee existing partnerships, report on performance and identify revenue growth opportunities.

You will support clients through early engagement with partner firms, while ensuring professional boundaries and effective intake coordination. This role suits an experienced leader in professional services.

Qualifications

• Experience leading a team with commercial or partnership goals.
• Strong sales and account management skills with professional services firms, ideally in family law.
• Deep understanding of high-conflict separation and family violence, and how to support people safely.
• Experience running an intake or client success function in your own practice or law firm.
• Family Dispute Resolution accreditation is highly desirable.

Responsibilities

• Identify, approach and onboard new partner law firms.
• Manage and develop existing partner relationships through regular reviews and check-ins.
• Identify opportunities to grow revenue, partner engagement and service reach.
• Prepare regular performance reports for the business and for partner firms.
• Track key metrics and turn the data into clear recommendations.
• Issue accurate, timely invoices to partner firms.
• Manage accounts receivable and follow up to ensure prompt payment.
• Support clients through their first engagement with partner firms, from preparation and meetings to follow-up.
• Coordinate with the intake team so client handovers are smooth.
• Keep CRM records and processes accurate and continually improve them.
• Work within clear professional boundaries, providing support and advocacy but never legal advice.

Skills

Sales

Account management

Team leadership

Relationship management

Client engagement

Tools

CRM software

Job description

High Conflict Divorce Centre in Geelong seeks a growth-focused Practice Manager to run the commercial side of partner relationships, invoicing and client onboarding. You will win new partner firms, oversee existing partnerships, report on performance and identify revenue growth opportunities.

You will support clients through early engagement with partner firms, while ensuring professional boundaries and effective intake coordination. This role suits an experienced leader in professional services.