Growth-Focused Digital Marketing Account Manager

Online Marketing Gurus; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Ongoing career development and培训

Pet-friendly and vibrant officeAtmos}{

Job summary

Seobi Marketing Pty LTD T/A Online Marketing Gurus in Sydney seeks an experienced Account Manager to join our account management team. You will be the first point of contact for clients and manage their portfolios, ensuring service levels and timely reporting.

You will collaborate with SEO, PPC and creative teams to deliver results, develop relationships with stakeholders, onboard new clients, and pursue growth opportunities. Agency experience is a plus.

Qualifications

• Experience in Account Management, Client Services/Client Management in the digital marketing space
• Agency experience preferred
• Relevant qualification in marketing, communications or related field
• Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
• Relationship builder who can quickly build rapport with all types of people.
• Excited about working in an always changing and evolving industry
• Have a positive and can-do attitude
• Able to understand and overcome challenges with your clients
• Solutions and outcomes focused
• Can manage multiple projects and work with various teams in a fast paced environment.

Responsibilities

• Be the first point of contact for clients and provide customer service within your assigned portfolio
• Develop and grow relationships with all client stakeholders.
• Maintain client satisfaction via service levels and anticipate customer needs.
• On-board new clients, and present company documentation for client onboarding and reporting.
• Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.
• Identify and pursue profitable growth opportunities in existing client portfolios.
• Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels.
• Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.
• Responsible for ongoing training education to stay up to date with changes and developments in the industry.
• Champion company Values, Purpose and Vision internally and externally.

Skills

Account management

Client relations

Customer service

Relationship building

Education

Marketing or communications degree

Job description

Seobi Marketing Pty LTD T/A Online Marketing Gurus in Sydney seeks an experienced Account Manager to join our account management team. You will be the first point of contact for clients and manage their portfolios, ensuring service levels and timely reporting.

You will collaborate with SEO, PPC and creative teams to deliver results, develop relationships with stakeholders, onboard new clients, and pursue growth opportunities. Agency experience is a plus.