SEO Account Lead: Roadmaps, Reports & Client Growth

Web Marketing Experts Pty; Australia; Hybrid; AUD 11,000 - 89,000; Full time

Job summary

Web Marketing Experts Pty is seeking an Account Manager to own a book of 15–20 SEO clients. You will manage roadmaps, deliver monthly reports, and act as the primary voice for client communications, ensuring value is delivered and expectations are aligned.

You’ll coordinate onboarding, periodic reviews at months 3 and 12, renewals, and challenging conversations when results slow, while spotting opportunities for upgrades and ensuring clients see measurable progress.

Qualifications

• 3+ years running client accounts at an agency, ideally in SEO or paid search.
• Ability to read a Search Console or GA4 report and explain it in plain words.
• Clear writing for monthly reports.
• Courage to say what didn’t work and outline the plan for what’s next.
• A numerical achievement you moved and can be discussed in the first call.
• Experience with a client portal or task system visible to clients.
• Experience handling churn conversations and retaining clients.
• Ability to build a basic Looker Studio dashboard without help.

Responsibilities

• Own the six-month roadmaps for 15–20 SEO clients, ensuring the right tasks are shipped on time with proof.
• Send the monthly report that highlights enquiries, sales, rankings, and next steps.
• Run the relationship: onboarding, quarter- and year-end reviews, renewal conversations, and difficult calls when results slow.
• Identify opportunities to upgrade plans and feed client requests back to SEO, content, and product teams weekly.

Skills

Account management

SEO knowledge

Data interpretation

Clear writing

Communication

Numerical impact

Client retention

Looker Studio basics

Tools

GA4

Search Console

Looker Studio

Job description

Web Marketing Experts Pty is seeking an Account Manager to own a book of 15–20 SEO clients. You will manage roadmaps, deliver monthly reports, and act as the primary voice for client communications, ensuring value is delivered and expectations are aligned.

You’ll coordinate onboarding, periodic reviews at months 3 and 12, renewals, and challenging conversations when results slow, while spotting opportunities for upgrades and ensuring clients see measurable progress.