Account Manager

Online Marketing Gurus; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Ongoing career development and培训

Pet-friendly and vibrant officeAtmos}{

Job summary

Seobi Marketing Pty LTD T/A Online Marketing Gurus in Sydney seeks an experienced Account Manager to join our account management team. You will be the first point of contact for clients and manage their portfolios, ensuring service levels and timely reporting.

You will collaborate with SEO, PPC and creative teams to deliver results, develop relationships with stakeholders, onboard new clients, and pursue growth opportunities. Agency experience is a plus.

Qualifications

• Experience in Account Management, Client Services/Client Management in the digital marketing space
• Agency experience preferred
• Relevant qualification in marketing, communications or related field
• Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
• Relationship builder who can quickly build rapport with all types of people.
• Excited about working in an always changing and evolving industry
• Have a positive and can-do attitude
• Able to understand and overcome challenges with your clients
• Solutions and outcomes focused
• Can manage multiple projects and work with various teams in a fast paced environment.

Responsibilities

• Be the first point of contact for clients and provide customer service within your assigned portfolio
• Develop and grow relationships with all client stakeholders.
• Maintain client satisfaction via service levels and anticipate customer needs.
• On-board new clients, and present company documentation for client onboarding and reporting.
• Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.
• Identify and pursue profitable growth opportunities in existing client portfolios.
• Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels.
• Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.
• Responsible for ongoing training education to stay up to date with changes and developments in the industry.
• Champion company Values, Purpose and Vision internally and externally.

Skills

Account management

Client relations

Customer service

Relationship building

Education

Marketing or communications degree

Job description

At OMG, we are proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since our establishment in 2012. With a team of 200+ certified Growth Gurus, we specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences. Our commitment to research and development ensures we stay at the forefront of the industry, earning us recognition as Australia’s best-rated and most revered marketing agency.

We thrive on collaboration and a growth mindset, focusing not just on technology but on actionable results that drive success for our clients. We take pride in our ability to deliver exceptional outcomes, consistently reinforcing our reputation as Australia’s first-choice agency for digital marketing solutions.

We are looking for an experienced Account Manager to join our account management team.

Responsibilities:

Be the first point of contact for clients and provide customer service within your assigned portfolio

Develop and grow relationships with all client stakeholders.

Maintain client satisfaction via service levels and anticipate customer needs.

On-board new clients, and present company documentation for client onboarding and reporting.

Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.

Identify and pursue profitable growth opportunities in existing client portfolios.

Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels.

Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.

Responsible for ongoing training education to stay up to date with changes and developments in the industry.

Champion company Values, Purpose and Vision internally and externally.

Knowledge, Skills, Abilities & Capabilities

Experience in Account Management, Client Services/Client Management in the digital marketing space

Agency experience preferred

Relevant qualification in marketing, communications or related field

Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.

Relationship builder who can quickly build rapport with all types of people.

Excited about working in an always changing and evolving industry

Have a positive and can-do attitude

Able to understand and overcome challenges with your clients

Solutions and outcomes focused

Can manage multiple projects and work with various teams in a fast paced environment.

Why You'll Love Working at OMG

At OMG, we believe great work starts with great people. That's why we're deeply invested in creating an environment where our team can learn, grow, and do their best work.

As Australia's largest independent digital marketing agency, we've built something special: the scale and opportunities of a high-growth business, with the culture and connection of a close-knit team.

The Perks

Ongoing career development and training programs

Pet-friendly and vibrant office atmosphere

Barista-style coffee and engaging social events

Recognition through service awards

What you can expect at OMG

A genuinely supportive team

Collaboration is at the heart of everything we do. You'll be surrounded by talented, approachable people who are always willing to share knowledge, celebrate wins, and help each other succeed.

A culture of growth and development

We believe in continuous learning. Whether you're mastering your craft, taking on new challenges, or progressing your career, we'll support your growth every step of the way.

A positive, people-first environment

We work hard, but we also enjoy the journey. From team events and social catch-ups to celebrating milestones together, we've created a workplace that's energising, inclusive, and genuinely fun.

Diversity and inclusion

Our strength comes from our people and the unique perspectives they bring. We're committed to building an inclusive workplace where everyone feels respected, valued, and empowered to contribute.

Join us and be part of a team where your ideas matter, your growth is prioritised, and your impact is celebrated!

Salary Range: $78,000-$85,000 excluding Superannuation

Seobi Marketing Pty LTD T/A Online Marketing Gurus