Growth & Financial Services Leader: Drive Profitable Growth

IKEA; Sydney; On-site; AUD 250,000 - 320,000; Full time

Benefits offered by this job

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Job summary

IKEA Australia and New Zealand is seeking a Growth & Financial Services Leader to drive profitable expansion by developing and implementing financial services and IKEA Business offers across Australia and New Zealand. You will lead cross-functional teams, partner with external players, and ensure governance-aligned execution to deliver measurable outcomes in a dynamic retail and B2B ecosystem.

The role requires deep expertise in payment infrastructure, credit risk, compliance, and revenue

Qualifications

• Minimum 5 years of leadership experience influencing cross-functional teams and senior stakeholders in complex, fast-paced environments, with proven ability to drive change and foster collaboration
• Extensive experience of proven success driving growth in sales, customer experience, and partnerships within retail, financial services, or B2B industries
• Comprehensive understanding of financial services including payment infrastructure, credit risk management, compliance requirements, and revenue models across partnerships and ecosystems
• Extensive knowledge of local and global B2B markets with deep insights into customer needs, sales mechanisms, key account management, and regulatory requirements impacting financial services and B2B operations
• Deep expertise in optimizing customer experiences across multichannel touchpoints to maximize conversion, sales, and engagement in both physical and digital environments
• Exceptional ability to build strategic partnerships and long-term relationships with external partners and stakeholders, with strong negotiation, presentation, and communication skills to inspire and influence diverse audiences including senior leadership
• Results-driven approach with strong focus on achieving measurable outcomes through KPI management, continuous improvement

Responsibilities

• Takes full responsibility for developing the total IKEA Business and Financial Services business in the Australia and New Zealand, delivering agreed results supported by analytics and insights.
• Leads and motivates the cross-functional teams to support IKEA Business and Finance Services development and execution, fostering strong collaboration across all functions and units to maximise impact
• Proactively contributes to the Selling agenda in order to deliver to the common objectives and goals
• Drives tactical and operational planning, ensuring alignment with Business Plans, roadmaps, and banking relationships to reach defined targets
• Develops and optimises relationships with external partners in alignment with governance frameworks to enhance customer experiences
• Supports new initiatives with subject matter expertise, leading deployment and acceleration of innovative solutions
• Drives an open and sharing climate, acts as a role model of the IKEA values and contributes to the transformation of IKEA

Job description

IKEA Australia and New Zealand is seeking a Growth & Financial Services Leader to drive profitable expansion by developing and implementing financial services and IKEA Business offers across Australia and New Zealand. You will lead cross-functional teams, partner with external players, and ensure governance-aligned execution to deliver measurable outcomes in a dynamic retail and B2B ecosystem.

The role requires deep expertise in payment infrastructure, credit risk, compliance, and revenue