Growth Account Executive - Remote, Data-Driven SaaS Sales

HotDoc; Melbourne; Ibrido; AUD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellbeing Program

Learning & Development budget

Parental leave benefits program (baby睡

Company events at Melbourne HQ

EAP for all employees

Career and Strengths Coaching

Descrizione del lavoro

HotDoc in Australia is seeking an Account Manager to grow a high-volume SMB customer base. You will drive expansions, upsell and revenue while maintaining strong customer relationships and using data to inform strategy.

You'll work in a hybrid setup, coordinating with Product, Marketing and Engineering. The role values commercial results, CRM proficiency, and the ability to close deals with a customer-centric approach.

Competenze

• Experience in Sales, Account Management or Customer Success in a B2B SaaS or high-volume commercial environment.
• Discipline managing a high-volume, fast-moving portfolio with fast follow-up.
• Excellent written and verbal communication; can build rapport quickly.
• Commercial acumen with ability to close deals.
• Sharp prioritisation to know which accounts to call first and why.
• Hands-on use of CRM tools (HubSpot) and data tools; experience with AI platforms.

Mansioni

• Own a dynamic portfolio of SMB accounts and drive expansion to achieve targets.
• Prioritise by signal strength, maintain tight coverage and prompt follow-up.
• Build commercial cases for opportunities and demonstrate product value to customers.
• Meet or exceed activity, conversion, coverage and revenue targets.
• Detect churn signals and hand off to Customer Success when needed.
• Use data to identify effective signals and report portfolio performance.
• Leverage AI tools to prioritize accounts, automate outreach and improve conversion.
• Represent customer voice to Product, Marketing and Engineering.

Conoscenze

Account Management

B2B SaaS sales

CRM proficiency

Communication

Prioritisation

Data-driven selling

Formazione

Business/Marketing/Health Admin degree welcomed

Strumenti

HubSpot

Metabase

Claude/ChatGPT

Descrizione del lavoro

HotDoc in Australia is seeking an Account Manager to grow a high-volume SMB customer base. You will drive expansions, upsell and revenue while maintaining strong customer relationships and using data to inform strategy.

You'll work in a hybrid setup, coordinating with Product, Marketing and Engineering. The role values commercial results, CRM proficiency, and the ability to close deals with a customer-centric approach.