Group Travel Consultant

Travel Trade Recruitment; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Travel Trade Recruitment (Australia) is seeking a Group Travel Consultant in Sydney CBD to coordinate complex group itineraries from initial enquiry through departure documentation. You will work closely with travellers, group leaders, and internal teams to ensure journeys are planned with professionalism and care.

Applicants should have at least 1 year of experience as a Travel Consultant, preferably with group travel.

Qualifications

• Minimum 1 year's experience as a Travel Consultant.
• Previous group travel experience is highly regarded.
• Experience using web-based applications and reservation systems (Galileo/GDS experience preferred).
• Strong knowledge of international destinations, particularly Europe, the Middle East, and key cultural and historical locations.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and a results-focused approach.
• Proficiency with Microsoft Office applications and travel technology systems.

Responsibilities

• Consult with travellers to understand their requirements and recommend suitable travel options.
• Develop, prepare, and cost detailed itineraries and travel plans.
• Process group travel bookings accurately and efficiently.
• Manage customer reservations using travel management and reservation systems.
• Prepare and distribute travel documentation within required timelines.
• Respond to traveller enquiries with a high level of service and professionalism.
• Coordinate multiple travel arrangements while maintaining attention to detail and deadlines.

Skills

Travel consultant exp

Group travel exp

Galileo/GDS experience

International destinations knowledge

Communication skills

Organisational skills

Attention to detail

MS Office & travel tech

Tools

Galileo/GDS

Job description

4mo ago , from Travel Trade Recruitment (Australia)

A leading privately owned specialist travel organisation is seeking an experienced and customer-focused Group Travel Consultant to join its team.Location: Sydney CBD Salary: $65k-$75k

This organisation is recognised as a leading provider of group travel, study tours, and customised travel experiences to destinations around the world. Working with organisations, schools, parishes, and community groups across Australia, New Zealand, and the USA, the business delivers professionally coordinated travel experiences for thousands of travellers each year.

This is an exciting opportunity for a passionate travel professional who enjoys working closely with customers, managing complex travel arrangements, and contributing to meaningful travel experiences.

About the Role

As a Group Travel Consultant, you will play an integral role in coordinating travel arrangements from initial enquiry through to final departure documentation. You will work closely with travellers, group leaders, and internal teams to ensure every journey is planned and delivered with professionalism, accuracy, and care.

Key Responsibilities

• Consult with travellers to understand their requirements and recommend suitable travel options
• Develop, prepare, and cost detailed itineraries and travel plans
• Process group travel bookings accurately and efficiently
• Manage customer reservations using travel management and reservation systems
• Prepare and distribute travel documentation within required timelines
• Respond to traveller enquiries with a high level of service and professionalism
• Coordinate multiple travel arrangements while maintaining attention to detail and deadlines

About You

You will be a highly organised and customer-focused travel professional with a passion for creating exceptional experiences.

Skills and Experience

• Minimum 1 year's experience as a Travel Consultant preferred (training will be provided for the right candidate)
• Previous group travel experience is highly regarded
• Experience using web-based applications and reservation systems (Galileo/GDS experience preferred)
• Strong knowledge of international destinations, particularly Europe, the Middle East, and key cultural and historical locations
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage competing priorities
• High attention to detail and a results-focused approach
• Proficiency with Microsoft Office applications and travel technology systems

Personal Attributes

• Passionate about delivering outstanding customer service
• Professional presentation and manner
• Strong communication, influencing, and negotiation skills
• Ability to work collaboratively within a team environment
• Proactive approach with a commitment to meeting deadlines
• Ability to work independently while contributing positively to a close-knit team
• Alignment with Christian/Catholic values is highly regarded

Why Join?

Join an established and purpose-driven travel organisation where your expertise will help create memorable and professionally managed journeys for individuals and groups around the world.

If you are a dedicated travel professional looking for a role where attention to detail, customer care, and meaningful experiences matter, we would love to hear from you.