Group Travel Operations Consultant

Travel Trade Recruitment; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Modern Sydney CBD office

Supportive team culture

Work-life balance (Mon-Fri)

Résumé du poste

Travel Trade Recruitment (Australia) is seeking a Tour Operations Consultant in Sydney to join a dynamic travel team. You will be responsible for coordinating all aspects of tours, from handover to completion, and ensuring seamless experiences for travellers.

The role focuses on organizing complex itineraries, confirming bookings with global partners, and maintaining detailed travel documents. A proactive communicator with strong time management will excel in this busy environment.

Qualifications

• Proven experience in tour operations (inbound or outbound).
• Minimum 2 years in travel, tour operations or events.
• Strong written and verbal communication skills.
• Exceptional attention to detail and time management.
• Ability to juggle multiple tours and deadlines.
• Confident in building relationships with suppliers, clients and tour leaders.
• Proactive, positive attitude and problem-solving mindset.
• Genuine passion for delivering outstanding travel experiences.

Responsabilités

• Coordinate all tour logistics from handover through to completion.
• Confirm bookings with hotels, airlines, transport, guides and partners.
• Manage payments, booking deadlines and supplier confirmations.
• Create travel documents, itineraries and leader packs.
• Collaborate with suppliers, tour leaders and internal teams to ensure quality experiences.
• Provide operational support while tours run and resolve issues.
• Perform post-tour reconciliations, reporting and wrap-up tasks.
• Keep tour files accurate, organised and departure-ready.

Connaissances

Tour ops experience

2+ years in travel/events

Written & verbal comms

Attention to detail

Time management

Relationship building

Problem solving

Passion for travel

Description du poste

4mo ago , from Travel Trade Recruitment (Australia)

Behind every unforgettable holiday is an amazing operations expert making the magic happen... could that be you?

We're on the hunt for a Tour Operations Consultant to join a leading Australian travel company based in the heart of Sydney CBD. If you're a natural organiser who loves ticking every box, working with suppliers around the world and making sure every journey runs like clockwork, this is your chance to shine.

What You’ll Be Doing

You'll be the driving force behind a portfolio of tours, ensuring every detail is organised before, during and after departure.

Your day-to-day will include:

• Coordinating all tour logistics from handover through to completion


• Confirming bookings with hotels, airlines, transport companies, local guides and other travel partners


• Managing payments, booking deadlines and supplier confirmations


• Creating travel documents, itineraries and tour leader packs


• Working closely with suppliers, tour leaders and internal teams to deliver exceptional travel experiences


• Providing operational support while tours are in progress and helping resolve any issues that arise


• Completing post-tour reconciliations, reporting and wrap-up tasks


• Keeping tour files accurate, organised and departure-ready

What We’re Looking For

You're someone who loves organisation, thrives in a fast-paced environment and genuinely enjoys making complex travel plans come together seamlessly.

Ideally you’ll have:

• Previous experience in tour operations (inbound or outbound)


• At least 2 years' experience within travel, tour operations or events


• Excellent written and verbal communication skills


• Outstanding attention to detail and time management


• The ability to juggle multiple tours and competing deadlines with ease


• Confidence building relationships with suppliers, clients and tour leaders


• A proactive, positive attitude and a knack for problem-solving


• A genuine passion for delivering outstanding travel experiences

What’s In It For You?

Plus you’ll enjoy:

• Working with unique cultural and special interest tours


• Joining a supportive, passionate and experienced team


• A company that genuinely values quality, teamwork and attention to detail


• Monday-Friday office hours, enjoy your evenings and weekends!


• A modern Sydney CBD office with a collaborative team culture

Please note, only successful candidates will be contacted.