Groups Advisor - Travel Consultant

Travel Trade Recruitment; Gold Coast City; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Training and development opportunities

Job summary

Travel Trade Recruitment on the Gold Coast is seeking an experienced Groups Advisor to support the planning and delivery of group travel, with a focus on domestic airfares, bookings and accurate documentation. You will work with clients, suppliers and internal teams to manage enquiries through to ticketing in a fast-paced environment.

The ideal candidate has group travel or travel operations experience, strong knowledge of domestic airfares, and Amadeus proficiency.

Qualifications

• Previous experience in group travel, leisure travel or travel operations.
• Strong knowledge of domestic airfares.
• GDS proficiency - Amadeus highly regarded.
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple bookings and competing deadlines.
• Strong communication and customer service skills.
• Flexible, team‑oriented approach.
• Positive attitude and willingness to learn.
• Groups experience preferred but training possible.

Responsibilities

• Managing group travel enquiries and bookings.
• Working with domestic airfares and group air requirements.
• Preparing quotes, itineraries and supporting documentation.
• Managing group bookings and changes through to ticketing.
• Maintaining accurate group information and manifests.
• Using Excel to manage and track group travel requirements.
• Working with suppliers and travel partners to secure appropriate arrangements.
• Ensuring bookings and documentation are accurate and completed within required deadlines.
• Providing support to the wider travel team when required.
• Assisting the Corporate Travel team during busy periods.

Skills

Group travel experience

Domestic airfares knowledge

GDS proficiency (Amadeus)

Excel/Microsoft Office

Attention to detail

Multi-booking management

Strong communication

Team-oriented

Willingness to learn

Tools

Amadeus

Excel

Job description

An established and highly respected travel business on the Gold Coast is looking for an experienced Groups Advisor to join its specialist team.

This is an opportunity to work within a professional, experienced travel environment supporting a diverse range of group travel requirements, with the backing of a well-established business and a strong network of travel partners.

About the Role

As a Groups Advisor, you'll be responsible for supporting the planning and delivery of group travel, with a particular focus on domestic airfares, bookings, administration and accurate group documentation.

You’ll work closely with clients, suppliers and internal teams to ensure group travel arrangements are managed efficiently from enquiry through to completion.

The role will include:

• Managing group travel enquiries and bookings
• Working with domestic airfares and group air requirements
• Preparing quotes, itineraries and supporting documentation
• Managing group bookings and changes through to ticketing
• Maintaining accurate group information and manifests
• Using Excel to manage and track group travel requirements
• Working with suppliers and travel partners to secure appropriate arrangements
• Ensuring bookings and documentation are accurate and completed within required deadlines
• Providing support to the wider travel team when required
• Assisting the Corporate Travel team during busy periods

About You

We're looking for someone who is organised, commercially aware and genuinely enjoys the detail involved in getting group travel right.

You’ll ideally have:

• Previous experience in group travel, leisure travel or travel operations
• Strong knowledge of domestic airfares
• GDS proficiency - Amadeus highly regarded
• Strong Excel and Microsoft Office skills
• Excellent attention to detail and accuracy
• The ability to manage multiple bookings and competing deadlines
• Strong communication and customer service skills
• A flexible, team-oriented approach
• A positive attitude and willingness to learn

Groups experience is preferred, but we're also open to someone with the right travel background, strong systems skills and attitude who can be trained into the role.

Why Join?

• $70K - $75K + Super
• Monday - Friday
• Gold Coast location
• Work alongside an experienced team of travel professionals
• Exposure to group, incentive and corporate travel
• Training and development opportunities
• A supportive, collaborative working environment
• The opportunity to develop your expertise within an established and highly regarded travel business

This is a confidential recruitment process. The company name and further details will be discussed with shortlisted candidates.

Applicants must have unrestricted working rights in Australia. Visa sponsorship is not available for this position.