Group Business Manager

Duttons; Adelaide Hills; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Job summary

DUTTONS Group seeks a Finance & Insurance Leader to drive the financial and insurance elements across its sites, partnering with the General Manager to deliver transparent, compliant, and profitable customer outcomes.

You will manage lender relationships, approve financing, and structure deals to meet lender guidelines while driving product penetration and efficient deal flow. Training and compliance oversight are also essential.

Qualifications

• Proven experience in automotive F&I or a related finance/sales role.
• Strong knowledge of finance contracts, lending practices, and insurance products.
• Excellent communication, negotiation, and presentation skills.
• High attention to detail and accuracy in documentation.

Responsibilities

• Present and explain finance and insurance products clearly and professionally.
• Structure deals to meet lender guidelines while supporting sales objectives.
• Monitor funding timelines to ensure fast, accurate deal completion.
• Ensure compliance with regulations and complete all paperwork accurately.

Skills

Automotive F&I

Finance contracts

Communication skills

Attention to detail

Education

MFAA/CAFBA accreditation

Tools

DMS systems

Digital contracting tools

Job description

DUTTONS Group Business Manager (Finance & Insurance)

Family Owned for Over 76 Years

For more than seven decades, Duttons has proudly served the Adelaide Hills and Murraylands communities as a trusted, family‑owned business.

POSITION OVERVIEW

The Finance & Insurance Manager is responsible for managing the financial and insurance components of the vehicle sales process. This role ensures every customer receives a transparent, compliant, and value‑driven experience while maximising dealership profitability through product sales, lender relationships, and efficient deal flow.

As the Group Business Manager, you will work alongside the General Manager and Business Manager at each Duttons Site.

Dealerships

Dutton Motors Pty Ltd (Mazda, Ford & Nissan and soon to be GEELY), E. & C. Duttons Nominees Pty Ltd (Mitsubishi, Hyundai & BYD) and Duttons Adelaide Hills Pty Ltd (Isuzu, Volkswagen, GWM, Subaru and LDV).

KEY RESPONSIBILITIES

Customer Experience & Sales

• Present and explain finance and insurance products clearly and professionally.
• Build trust with customers by offering tailored solutions that meet their needs.
• Guide customers through the contract‑signing process, ensuring full understanding of terms and obligations.

Finance & Product Management

• Secure financing approvals through established lender relationships.
• Structure deals to meet lender guidelines while supporting sales objectives.
• Achieve and exceed product penetration goals (warranty, insurance).
• Monitor and manage funding timelines to ensure fast, accurate deal completion.

Compliance & Documentation

• Ensure all deals comply with federal, state, and dealership regulations.
• Complete all paperwork accurately, including contracts, disclosures, and insurance forms.
• Maintain strict adherence to privacy, credit, and anti‑fraud policies.

Operational Efficiency

• Work closely with sales managers to support smooth deal transitions.
• Ensure that you are introduced early in customer journey consistently.
• Maintain an organized workflow to reduce customer wait times.
• Keep up to date with lender programs, rate changes, and product updates.
• Assist in training sales staff on F&I processes and product value.

Required Skills & Qualifications

• Proven experience in automotive F&I or a related finance/sales role.
• Strong knowledge of finance contracts, lending practices, and insurance products.
• Excellent communication, negotiation, and presentation skills.
• High attention to detail and accuracy in documentation.
• Ability to work under pressure in a fast‑paced retail environment.
• Strong ethical standards and commitment to compliance.
• Proficiency with dealership management systems (DMS) and digital contracting tools.

Preferred Qualifications

• Certification in F&I (AFIP, equivalent, or dealership‑specific training).
• Experience with multiple lender platforms and digital retailing tools.
• Background in automotive sales or customer service.
• Understanding of local/state regulatory requirements.

ABOUT YOU

• Proven experience as a Business Manager or F&I Manager in the automotive industry looking to step into a more significant leadership role.
• Strong understanding of finance and insurance products.
• Excellent communication and negotiation skills.
• High attention to detail and strong organisational ability.
• Positive, proactive attitude with a commitment to customer care and team building.
• Relevant accreditation (e.g., MFAA/CAFBA) highly regarded.
• Clear credit file and clear police record to represent our financier.

WHY JOIN DUTTONS?

• Be part of a respected, long‑standing family business.
• Supportive team culture built on trust and integrity.
• Modern facilities within a growing multi‑franchise business.
• Competitive remuneration with performance incentives.
• Ongoing training and career development.