Groundsperson/Gardener

Travel + Leisure Co.; Margaret River; On-site; AUD 45,000 - 65,000; Full time

Job summary

Travel + Leisure Co. is seeking a Groundsperson/Gardener to maintain interior and exterior common areas, care for landscape and nursery, and ensure resort grounds are pristine.

The role involves working with the Maintenance Supervisor/Resort Manager and interacting with owners and guests in a friendly, professional manner. The position requires knowledge of general gardening, chemical handling, and the ability to perform routine maintenance.

Qualifications

• Understanding of general gardening/landscaping.
• Understanding of chemical handling.
• Ability to use and care for tools and equipment.
• Ability to deliver quality customer service to owners/guests.

Responsibilities

• Maintains interior and exterior of common areas as required.
• Maintains resort equipment in working condition.
• Interacts with owners and guests in a polite and friendly manner.
• Anticipates owner and guest needs and works proactively to meet and exceed expectations.
• Complies with OH&S policies and procedures.
• Carries out landscaping requirements to maintain high standard of resort grounds.
• Maintains nursery and growth of plants.
• Participates in preventative maintenance and deep cleaning programs.

Skills

Gardening

Chemical handling

Tools & equipment

Problem solving

Customer service

Teamwork

Basic repairs

Tools

Gardening tools

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Groundsperson/Gardener

Position Reports To

Maintenance Supervisor/Resort Manager

Positions Reporting To This Position

NIL

Key Relationships

Maintenance and Grounds and Garden teams Resort Operations staff

Primary Objectives

To actively contribute to the companys vision of putting the world on vacation by providing exceptional service to owners while performing gardening and general care of landscape, nursery and growth of plants. At Travel + Leisure our vision is to put the World on Vacation, in your positon as the Groundsperson you will be responsible for performing gardening and general care of landscape, nursery and growth of plants throughout the property.

Hospitality– treating everyone like family Engagement– delivering our promise Accountability– owning our impact Respect– considering others in every interaction Teamwork– succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:

• Maintains interior and exterior of common areas as required
• Maintains all resort equipment in working condition
• Maintains positive relations with other staff and management
• Interact with owners and guests in a polite and friendly manner
• Anticipate owner and guest needs and work proactively to meet and exceed expectations
• Be familiar with and adhere to legislative obligations/requirements and the Manager’s Occupational Health and Safety policies and procedures
• Work and behave in a way that does not endanger yourself or others in the workplace
• Report any unsafe practices, incidents or accidents on the appropriate forms to the OH&S Consultant immediately
• Employees must ensure they comply with Travel + Leisure’s OH&S Policy, procedures and any reasonable instruction given by Travel + Leisure.
• Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety
• Display Hospitality with HEART service to all internal and external parties.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
• Carry out all landscaping requirements to maintain a high standard of resort grounds.
• Maintain nursery and growth of plants
• Performs daily dousing for insects
• Provides seasonal care for resort grounds
• Maintain all resort equipment in working condition
• Maintain positive relations with all other staff and management
• Removal of rubbish daily
• Responsible for providing a neat, professional appearance.
• Provides exceptional customer service to our owners and guests.
• Quality cleaning of all common areas, including sales offices, BBQs, pool area and recreation room
• Maintain adequate usage of materials inventory without wastage or inappropriate use and assist in performing monthly inventory and stock control.
• Actively participate in the Preventative Maintenance and Common Area Deep Clean Programs.

Key Position Criteria

• Ability to work a flexible seven day rotating roster when required
• Understanding of general gardening/landscaping
• Understanding of chemical handling
• Previous experience in a similar role preferred
• Ability to perform basic plumbing, carpentry, painting, appliance and electrical repairs as legally allowed
• Ability to use and care for tools and equipment
• Ability to perform routine maintenance of pool and spa
• Ability to recognise and solve problems in the workplace
• Ability to work productively in a fast paced, changing workplace
• Ability to deliver quality customer service to all internal and external customers

A strong candidate has been identified for this position.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.