Grocery Team Lead — Operations, Training & Service

Wilsons Fruit & Vegetables; Ballarat; On-site; AUD 60,000 - 70,000; Full time

Job summary

Wilsons Fruit & Vegetables in Ballarat is seeking a hands-on Grocery Supervisor to lead day-to-day operations in a fast-paced retail environment. You will work closely with the Operations manager and management team to plan, direct and support the grocery department, while keeping customer focus and high presentation standards.

You will guide and train team members, manage tasks and workflow, monitor stock, ensure product availability and maintain safety, OH&S compliance and cleanliness.

Qualifications

• Retail experience in a supermarket or grocery environment.
• Strong customer service and communication skills.
• Ability to lead and support a team.
• Commitment to safety and OH&S guidelines.
• Proactive approach and initiative.

Responsibilities

• Take a leading role in the day-to-day operation of the Grocery Department.
• Help coordinate daily tasks, priorities and workflow to ensure the department operates efficiently.
• Provide guidance, support and direction to Grocery team members as required.
• Lead by example and help foster a positive, respectful and productive team environment.
• Assist with training and supporting new and existing team members.
• Monitor stock levels, assist with replenishment and ensure products are rotated and presented appropriately.
• Help maintain high standards of product availability, presentation, cleanliness and organisation.
• Ensure the high quality and appropriate display of all products.
• Assist with food safety, quality, cleaning and OH&S checks as required, maintaining accurate records to meet compliance requirements.

Skills

Retail experience

Customer service

Team leadership

Communication

OH&S awareness

Product knowledge

Job description

Wilsons Fruit & Vegetables in Ballarat is seeking a hands-on Grocery Supervisor to lead day-to-day operations in a fast-paced retail environment. You will work closely with the Operations manager and management team to plan, direct and support the grocery department, while keeping customer focus and high presentation standards.

You will guide and train team members, manage tasks and workflow, monitor stock, ensure product availability and maintain safety, OH&S compliance and cleanliness.