Graduate Research Officer

Aurion; Melbourne; Híbrido; AUD 98 000 - 106 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employer superannuation 17%

Salary packaging

Generous leave provisions

Resumo da oferta

Australian Catholic University in Melbourne is seeking a Graduate Research Officer to provide high-level administrative support within the Graduate Research School. You will manage an active student life cycle, advise on processes, and coordinate with internal and external stakeholders to deliver excellent service.

The role offers full-time, continuing employment on our Melbourne campus with hybrid work options, a competitive remuneration package of approximately AU$98k–$105k plus

Qualificações

• High-level administrative support to Graduate Research School.
• Provide expert advice and exceptional customer service across student life cycle.
• Engage in case management and process improvements.

Responsabilidades

• Provide high-level administrative support to graduate research students, staff and external stakeholders.
• Help manage the student life cycle from enquiry through to course completion.
• Assist with case management and implementation of new systems and processes.

Conhecimentos

High-level administrative support

Customer service

Stakeholder engagement

Ferramentas

MS Office

Descrição da oferta de emprego

Position:

Organisation Unit:

Location:

Closing:

Synopsis:

Campus Location: Melbourne, Australia

Job No: APTAV113103#029

• Provide high-level administrative support services to support graduate research students, staff and external stakeholders within the Graduate Research School.
• ACU offers 17% employer superannuation, salary packaging and generous leave provisions.
• Full time, continuing role at our Melbourne campus with some hybrid flexibility.

About the role:

Operating within Graduate Research School, reporting to the Graduate Research Coordinator, the Graduate Research Officer provides high-level administrative support services to support graduate research students, staff and external stakeholders within the Graduate Research School. The position has primary responsibility of administrative activities across the student life cycle from initial enquiry through to course completion, including the provision of expert advice and exceptional customer service. The position actively engages in a case management approach to solve complex issues, undertake high level administrative tasks, communicate with a range of internal and external stakeholders, help identify areas for improvements and support the implementation of new systems and processes.

For full position details, refer to the position description.

Contact:

General enquiries can be sent to Lisa Lavey, Manager, Research Operations - Research Office at: [e-mail]

What we offer:

• The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
• Total remuneration valued to $116,410 - $125,049 total rem (pro rata) pa, including salary component $98,367 - $105,667 (pro rata) pa (HEW 6), employer contribution to superannuation and annual leave loading.
• 17% employer superannuation contributions to eligible continuing and fixed-term staff.
• Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
• As an ACU staff member, you will have access to generous benefits which include but not limited to: flexible work, study leave, a variety of leave provisions and salary packaging. Find out more information about the benefits or working at ACU here .

Applications close: 19-NOV-2026 at 11:59pm AUS Eastern Standard Time

Preferred candidates will be required to complete mandatory pre-employment declarations and background checks, including those related to gender-based violence and foreign interference, in line with ACU's compliance requirements.

Candidates must hold Australian work rights to apply for this position. For permanent/ continuing roles, applicants must have permanent work rights. For further information visit Immigration and Citizenship(homeaffairs.gov.au)

Your Privacy of personal information is maintained in accordance with ACU policy. For more details visit: www.acu.edu.au/careers

ACU is committed to fostering an inclusive workplace culture that values diversity and enables our people to reach their potential. This is underpinned by our mission and values, grounded in our respect for all people and the advancement of the common good. In line with our commitment to equity, diversity and inclusion we welcome candidates from all backgrounds and lived experiences. ACU is recognised as a Veteran Employment Supporter and veterans are encouraged to apply. ACU offers support for candidates that may require adjustments through the recruitment process. Please contact [e-mail] to discuss your requirements in confidence.

About ACU:

Australian Catholic University (ACU) is a publicly funded university whose teaching, research and service is shaped by the vision of flourishing lives, thriving communities, and a more ethical future for our world. ACU has more than 2,500 staff and 34,000 students across eight campuses: Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.

ACU draws on the Catholic intellectual tradition which values human reason and welcomes everyone regardless of their faith, cultural tradition or circumstances. ACU invites all staff - both academic and professional - to embrace, and to support in ways meaningful to them, its mission to respect the dignity of every human person, to seek knowledge and to advance the common good.

ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.