Graduate Field Service Engineer – On-Site & Remote

Allozymes; Victoria; Remote; AUD 70,000 - 90,000; Full time

Job summary

Agilent Technologies Inc. is seeking a Field Service Engineer to support customers in Western Australia with on-site installation, maintenance and repair of systems, software, hardware and networks to ensure peak performance.

Candidates with a Bachelor’s in Biomedical Engineering, Chemistry or Life Sciences, and strong communication skills, including fresh graduates (0–2 years), are welcome. Perth preferred; Victoria considered.

Qualifications

• Bachelor’s degree in Biomedical Engineering, Chemistry, Life Sciences or related discipline.
• Fresh graduates or 0–2 years of experience welcome; internships or graduate roles considered.
• Strong communication and interpersonal skills with customers and internal stakeholders.
• Proactive and positive mindset with a willingness to learn and develop technical skills.
• Customer service or customer-facing experience is advantageous.
• Perth-based preferred; Victoria also considered.

Responsibilities

• Support customers on-site with installation, implementation, maintenance and repair of company systems and multi-vendor solutions.
• Install and optimize hardware, software and network configurations at customer sites.
• Diagnose and resolve product performance problems; perform maintenance and repairs.
• Advise on preventive maintenance and configurations to improve performance.
• Collaborate with internal teams (Support, Sales, Marketing, R&D) to provide solutions; may train field engineers or customers.

Skills

Communication

Interpersonal skills

Customer-facing

Willingness to learn

Education

Bachelor’s degree in Biomedical Engineering / Chemistry / Life Sciences

Job description

Agilent Technologies Inc. is seeking a Field Service Engineer to support customers in Western Australia with on-site installation, maintenance and repair of systems, software, hardware and networks to ensure peak performance.

Candidates with a Bachelor’s in Biomedical Engineering, Chemistry or Life Sciences, and strong communication skills, including fresh graduates (0–2 years), are welcome. Perth preferred; Victoria considered.