GP Recruitment and Engagement Adviser

Better Medical; Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangements

Employee Assistance Program (EAP)

Medibank insurance discount

Staff discounts on products/services

Job summary

Better Medical is seeking a Recruitment & GP Engagement specialist to attract, onboard and support General Practitioners across the network. You will source, screen and guide candidates through the recruitment journey while ensuring smooth onboarding and ongoing GP engagement.

Based in a hybrid setting with travel across VIC/QLD/SA as needed, you will collaborate with clinic leaders, operational teams and medical professionals to deliver an exceptional candidate and clinician experience.

Qualifications

• GP engagement and stakeholder management experience.
• Recruitment, attraction and retention experience in healthcare.
• Onboarding, engagement or workforce program experience.
• Strong communication and relationship-building skills.
• Proficiency with CRM and recruitment tools.

Responsibilities

• Develop relationships with prospective and onboarding GPs.
• Source and screen GP candidates through recruitment channels.
• Conduct phone screenings and assess qualifications and registrations.
• Coordinate recruitment campaigns and data-driven targeting.
• Match candidates to clinics and support onboarding journeys.
• Provide six months of relationship management for new GPs.

Skills

GP engagement

Stakeholder management

Recruitment

Relationship building

Data analysis

CRM platforms

MS Office

Tools

CRM platforms

Recruitment systems

Reporting tools

MS Office

Job description

Better Medical is a leading operator of high-quality general practices in Australia, with 60+ clinics across QLD, VIC, TAS, and SA. Our purpose is simple: to create supportive environments where healthcare professionals can thrive while delivering exceptional patient care. We are committed to continuous improvement, professional growth, and building sustainable general practice teams across Australia.

With support teams located in Brisbane, Melbourne and Adelaide, we offer genuine flexibility. This hybrid role can be based in any of these locations, with a mix of office and work-from-home arrangements. Intra and interstate travel is required to meet with GPs and to visit clinic teams and occasional travel may be required for training, collaboration and team connection events.

About the role

Reporting to the National GP Engagement Manager, you'll play a pivotal role in attracting, recruiting, onboarding and supporting General Practitioners across the Better Medical network.

This is a unique opportunity for someone who enjoys both recruitment and relationship management. You will proactively source, screen, and guide candidates through the entire recruitment and onboarding journey while also supporting the successful integration and ongoing engagement of newly commenced GPs.

You will work closely with clinic leaders, operational teams, and medical professionals to deliver an exceptional experience.

Key responsibilities

• Develop strong and supportive relationships with prospective and onboarding GPs
• Source and proactively identify suitable GP candidates through relevant recruitment channels
• Screen resumes and conduct phone screenings to assess candidate qualifications, registration, experience, preferences and suitability
• Prepare targeted recruitment campaigns across all recruitment channels, including job advertising and data mining to respond to clinic requirements
• Support clinic matching by understanding candidate requirements and clinic needs and suitability
• Manage candidate communication and coordination through end to end recruitment journey from attraction to onboarding and commencement
• Coordinate the first six months of relationship management and ‘hyper care’ for all new GPs, including structured check-ins, milestone reviews, and support coordination with relevant stakeholders
• Manage phone and email support channels, ensuring GP enquiries and concerns receive a timely and coordinated response
• Monitor GP integration, engagement, patient growth and overall experience, identifying potential concerns or additional support needs early
• Monitor recruitment pipeline, candidate conversion, patient growth, utilisation, GP engagement indicators and support requirements to identify emerging risks and opportunities
• Engage with local GP Recruitment Agencies and represent Better Medical at conferences and other GP Engagement Events such as Clinical Update Days

About you

To be successful, you'll bring:

• Demonstrated GP engagement and stakeholder and/or relationship management essential and recruitment, attraction and retention experience
• Strong understanding of general practice operations and administration, or similar healthcare environment
• Experience supporting onboarding, engagement, retention, or workforce programs
• Strong relationship-building and stakeholder engagement skills, with the ability to establish credibility and trust with GPs and operational stakeholders
• Strong analytical skills with experience interpreting workforce, recruitment, and engagement data
• Excellent verbal and written communication skills, including the ability to manage sensitive conversations professionally
• Strong coordination, organisation and time-management skills, with the ability to manage multiple priorities and stakeholders
• Proficiency using CRM platforms, recruitment systems, reporting tools and Microsoft Office applications

Why Better Medical?

We can offer:

• Hybrid work arrangements, based in our contemporary new offices in Adelaide, Brisbane or Melbourne
• Working autonomously and trusted to work independently with decision-making authority to drive success
• A genuinely supportive and collaborative team
• Employee Assistance Program (EAP)
• Ongoing 10% discount on Medibank insurance
• Access to discounts on products, services, and gift cards through our employment operating system

Applications will be reviewed as they are received, and shortlisted candidates may be contacted prior to the closing date.