Practice Manager | Myhealth Hampton & Mentone

Myhealth; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Attractive Bonus Package

Discounted Private Health Insurance

Fitness Passport and exclusive partner

Ongoing training and development

Supportive and collaborative team

Relocation assistance

Job summary

Myhealth is seeking an experienced GP Practice Manager to oversee the Hampton and Mentone practices. The role leads two busy, high-performing teams and reports to Area Managers within the Myhealth network, with day-to-day operations, staff development, and growth across both sites.

This full-time position involves coordinating senior administrative tasks, diary scheduling, and ensuring quality patient care, with support from a broad network and ongoing training opportunities.

Qualifications

• Experience in GP practice management (min 2 years)
• Confident in taking on leadership and senior administrative roles
• Exceptional verbal and written communication skills
• Experience in managing nursing and administration staff is preferred but not essential
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking and prioritisation skills
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations

Responsibilities

• Collaborating with lead doctors to ensure smooth operational workflows
• Overseeing the day-to-day practice operations with a focus on quality care
• Facilitating inductions and in-house training sessions for new staff
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination
• Providing solution-focused management to clinic operations and doctor queries
• Leading a team with a hands-on approach to problem-solving and patient care

Skills

Leadership

Communication

Team management

Multitasking

Problem solving

Administrative leadership

Job description

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built an expansive, well-connected network of healthcare professionals, one that delivers the advantages of a large group, without losing the close-knit culture that defines us.

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built an expansive, well-connected network of healthcare professionals, one that delivers the advantages of a large group, without losing the close-knit culture that defines us.

About The Role

We're looking for an experienced and ambitious GP Practice Manager to oversee our Myhealth Hampton and Myhealth Mentone practices. This is an exciting opportunity for an experienced leader who is ready to hit the ground running and take the lead across two busy, high-performing teams.

Myhealth Hampton is a busy practice with 18 GPs, while Myhealth Mentone is home to 10 GPs. Both practices have strong teams and excellent reputations within their local communities.

As Practice Manager, you'll play a key role in overseeing the day-to-day operations of both practices, leading and developing established teams, driving continued growth and ensuring both practices continue to thrive. You'll also have the support of our Area Managers, along with the wider Myhealth network, to help you succeed in the role.

This is a full-time, Monday to Friday opportunity, with 4 days per week based at Hampton and 1 day at Mentone.

A Day In The Life

• Collaborating with lead doctors to ensure smooth operational workflows
• Overseeing the day-to-day practice operations with a focus on quality care
• Facilitating inductions and in-house training sessions for new staff
• Managing the diary scheduling system with the Clinical Team, including waitlist management and patient appointment coordination
• Providing solution-focused management to clinic operations and doctor queries
• Leading a team with a hands-on approach to problem-solving and patient care

What we're looking for:

• Experience in GP practice management (min 2 years)
• Confident in taking on leadership and senior administrative roles
• Exceptional verbal and written communication skills
• Experience in managing nursing and administration staff is preferred but not essential
• Familiarity with Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking and prioritisation skills
• A positive, can-do attitude with a passion for enhancing patient experiences and practice operations

What you'll get from us:

• Attractive Bonus Package
• Discounted Private Health Insurance
• Fitness Passport and exclusive discounts with our Corporate Partners
• Ongoing training and development
• A supportive and collaborative team environment
• Relocation assistance through Myhealth on the Move (available to current employees)

Curious to learn more about Myhealth?

Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.