GP Recruitment and Engagement Advisor

Better Medical; Melbourne; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangements

Autonomy and decision-making authority

Supportive and collaborative team

Employee Assistance Program (EAP)

Discounts on Medibank insurance

Employee discounts via OS platform

Job summary

Better Medical is a leading operator of general practices in Australia, offering hybrid work options across multiple cities and travel to clinics. The role focuses on attracting, recruiting, onboarding and supporting General Practitioners throughout the Better Medical network, with close collaboration to clinic leaders and operational teams.

You will source, screen and guide candidates through onboarding while ensuring a positive GP experience and ongoing engagement across the network.

Qualifications

• Demonstrated GP engagement and stakeholder management experience.
• Recruitment, attraction and retention experience is essential.
• Experience supporting onboarding and workforce programs.

Responsibilities

• Develop strong relationships with prospective and onboarding GPs.
• Source and identify suitable GP candidates through recruitment channels.
• Screen resumes and conduct phone screenings for qualifications and fit.
• Coordinate recruitment campaigns across channels and respond to clinic needs.
• Manage communication and coordination through end-to-end recruitment journey.

Skills

GP engagement

Stakeholder management

Sourcing & screening

Candidate relationship

CRM proficiency

Tools

CRM platforms

Recruitment systems

Microsoft Office

Job description

Better Medical is a leading operator of high-quality general practices in Australia, with 60+ clinics across QLD, VIC, TAS, and SA. Our purpose is simple: to create supportive environments where healthcare professionals can thrive while delivering exceptional patient care. We are committed to continuous improvement, professional growth, and building sustainable general practice teams across Australia.

With support teams located in Brisbane, Melbourne and Adelaide, we offer genuine flexibility. This hybrid role can be based in any of these locations, with a mix of office and work-from-home arrangements. Intra and interstate travel is required to meet with GPs and to visit clinic teams and occasional travel may be required for training, collaboration and team connection events.

About the role

Reporting to the National GP Engagement Manager, you'll play a pivotal role in attracting, recruiting, onboarding and supporting General Practitioners across the Better Medical network.

This is a unique opportunity for someone who enjoys both recruitment and relationship management. You will proactively source, screen, and guide candidates through the entire recruitment and onboarding journey while also supporting the successful integration and ongoing engagement of newly commenced GPs.

You will work closely with clinic leaders, operational teams, and medical professionals to deliver an exceptional experience.

Key responsibilities

Develop strong and supportive relationships with prospective and onboarding GPs

Source and proactively identify suitable GP candidates through relevant recruitment channels

Screen resumes and conduct phone screenings to assess candidate qualifications, registration, experience, preferences and suitability

Prepare targeted recruitment campaigns across all recruitment channels, including job advertising and data mining to respond to clinic requirements

Support clinic matching by understanding candidate requirements and clinic needs and suitability

Manage candidate communication and coordination through end to end recruitment journey from attraction to onboarding and commencement

Coordinate the first six months of relationship management and ‘hyper care’ for all new GPs, including structured check-ins, milestone reviews, and support coordination with relevant stakeholders

Manage phone and email support channels, ensuring GP enquiries and concerns receive a timely and coordinated response

Monitor GP integration, engagement, patient growth and overall experience, identifying potential concerns or additional support needs early

Monitor recruitment pipeline, candidate conversion, patient growth, utilisation, GP engagement indicators and support requirements to identify emerging risks and opportunities

Engage with local GP Recruitment Agencies and represent Better Medical at conferences and other GP Engagement Events such as Clinical Update Days

About you

To be successful, you'll bring:

Demonstrated GP engagement and stakeholder and/or relationship management essential and recruitment, attraction and retention experience

Strong understanding of general practice operations and administration, or similar healthcare environment

Experience supporting onboarding, engagement, retention, or workforce programs

Strong relationship-building and stakeholder engagement skills, with the ability to establish credibility and trust with GPs and operational stakeholders

Strong analytical skills with experience interpreting workforce, recruitment, and engagement data

Excellent verbal and written communication skills, including the ability to manage sensitive conversations professionally

Strong coordination, organisation and time-management skills, with the ability to manage multiple priorities and stakeholders

Proficiency using CRM platforms, recruitment systems, reporting tools and Microsoft Office applications

Why Better Medical?

We can offer:

Hybrid work arrangements, based in our contemporary new offices in Adelaide, Brisbane or Melbourne

Working autonomously and trusted to work independently with decision-making authority to drive success

A genuinely supportive and collaborative team

Employee Assistance Program (EAP)

Ongoing 10% discount on Medibank insurance

Access to discounts on products, services, and gift cards through our employment operating system

If you're passionate about recruitment, relationship building, and supporting doctors to succeed, we'd love to hear from you.

Applications will be reviewed as they are received, and shortlisted candidates may be contacted prior to the closing date.