Global Student Enrolment Advisor

Navitas; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work arrangements

Global career opportunities

Employee benefits including health and

Well-being programs

Paid volunteer leave

Discounted courses and services

Job summary

Navitas is seeking an International Course Advisor to support international student recruitment across Australia. This phone-based role is the first point of contact for prospective students, providing tailored course information and guiding them through admissions to enrol in the right program.

You will work with the Student Recruitment and Admissions teams to ensure a seamless, student-first experience from enquiry to enrolment, maintaining CRM records and complying with regulations.

Qualifications

• Experience in sales or customer service, ideally in international education.
• Confident phone manner with ability to build trust and rapport quickly.
• Experience using Salesforce or similar CRM to track leads and student engagement.
• Understanding of the international student journey and ability to support diverse backgrounds.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Connect with future students primarily over the phone, email, and web platforms to support decision‑making.
• Deliver accurate information on programs, entry requirements, visa implications, and support services.
• Pipeline management: nurture leads and progress through enrolment funnel.
• Ensure conversations and actions align with international student regulations and admissions policies.
• Maintain timely and accurate CRM records of all activity and correspondence.
• Collaborate with International Admissions, Recruitment Managers, and on‑campus teams to achieve enrolment targets.

Skills

Sales or Customer Service Experience

Strong Communication Skills

Cultural Sensitivity

Resilience and Drive

Tools

Salesforce

Job description

Navitas is seeking an International Course Advisor to support international student recruitment across Australia. This phone-based role is the first point of contact for prospective students, providing tailored course information and guiding them through admissions to enrol in the right program.

You will work with the Student Recruitment and Admissions teams to ensure a seamless, student-first experience from enquiry to enrolment, maintaining CRM records and complying with regulations.