Global SMB SaaS Account Executive

Rippling (Netherlands); Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Rippling, a global HR, IT, and finance platform, is hiring an International Account Manager based in Sydney. You will own a book of business, drive adoption, retention, and revenue growth across Rippling's back-office products, and partner with cross-functional teams.

As the CEO of your book, you will lead across lifecycle events, negotiate contracts, and build a scalable pipeline while delivering exceptional client outcomes in a fast-paced environment.

Qualifications

• 1–3 years of SaaS account management or quota-carrying roles.
• Proven track record of meeting/exceeding quotas with new product sales or upgrades.
• Strong consultative discovery and demo skills.
• Able to build long-term commercial relationships.
• Excellent communication and relationship-building abilities.
• Highly organized and self-motivated with strong follow-through.
• Demonstrates integrity and strategic thinking.

Responsibilities

• Engage customers through lifecycle events including go-live and renewals.
• Understand HR, IT, and finance needs and map solutions.
• Build relationships with stakeholders through remote and in-person meetings.
• Coordinate procurement and contract execution.
• Develop pipeline for cross-sales, upgrades, and renewals to monthly targets.
• Demonstrate Rippling products and adoption playbooks.
• Run outbound prospecting across your book.
• Prioritize high-touch vs scaled engagement.
• Collaborate with product, sales, support, and operations to drive success.

Skills

SaaS account management

Quota carrying

Consultative selling

Relationship building

Pipeline management

Customer success mindset

Strong communication

Organised / detail-oriented

Integrity and professionalism

Proactive problem solving

Job description

Rippling, a global HR, IT, and finance platform, is hiring an International Account Manager based in Sydney. You will own a book of business, drive adoption, retention, and revenue growth across Rippling's back-office products, and partner with cross-functional teams.

As the CEO of your book, you will lead across lifecycle events, negotiate contracts, and build a scalable pipeline while delivering exceptional client outcomes in a fast-paced environment.