Global Partner Subcontracting Delivery Lead

CrowdStrike; Rockhampton Regional; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation & holidays

Parental leave

Professional development

Job summary

CrowdStrike is seeking an experienced Partner Subcontracting Manager to unite and manage subcontracting partners within its Professional Services group. You will drive onboarding, enablement, and performance oversight while coordinating with regional leaders to ensure successful service delivery.

Ideal candidates bring extensive experience in partner management, contract oversight, and cybersecurity services, with strong communication and financial analysis skills to optimize engagement outcomes.

Qualifications

• 5+ years of experience in professional services, delivery management, partner management, or similar role.
• Bachelor's degree in Business, Computer Science, or related field.
• Proven track record in partner enablement and program management.
• Experience tracking customer satisfaction and other success metrics of engagement delivery.
• Strong understanding of cybersecurity services and delivery methodologies.
• Experience in contract management and vendor relations.
• Excellence in project and program management.
• Strong business acumen and financial analysis capabilities.
• Outstanding communication and relationship management skills.
• Ability to develop and maintain complex partner relationships.
• Experience with contract negotiation and vendor management.
• Strong problem-solving and analytical skills.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Lead partner evaluation and onboarding of subcontracting partners
• Collaborate with regional leaders to prioritize subcontractor onboarding and management
• Develop and drive enablement processes for CrowdStrike subcontracting partners
• Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners
• Oversee project management standards and delivery methodology for services delivery subcontractors
• Monitor subcontractor performance, capacity, and financial metrics
• Develop new subcontracted services offerings in collaboration with services leadership
• Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders
• Manage the partner services catalog
• Provide best-in-class delivery support & guidance to our trusted partners
• Provide cross-functional support for selecting and staffing subcontracted engagements
• Optimize subcontractor operations using AI tools

Skills

Project management

Contract management

Vendor relations

Cybersecurity services

Communication

Financial analysis

Negotiation

AI adoption

Relationship management

Education

Bachelor's degree

Job description

CrowdStrike is seeking an experienced Partner Subcontracting Manager to unite and manage subcontracting partners within its Professional Services group. You will drive onboarding, enablement, and performance oversight while coordinating with regional leaders to ensure successful service delivery.

Ideal candidates bring extensive experience in partner management, contract oversight, and cybersecurity services, with strong communication and financial analysis skills to optimize engagement outcomes.