Global Operations & Case Coordination Specialist

International SOS; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

International SOS Australia New Zealand seeks a proactive coordinator to manage and coordinate international assistance cases. You will support clients and subscribers with timely, accurate, high-quality assistance in a fast-paced environment.

You will assess client needs, collaborate with medical, security, and operational specialists to deliver effective solutions, arrange logistics, maintain case documentation, and provide regular updates while ensuring compliance with procedures.

Job description

International SOS Australia New Zealand seeks a proactive coordinator to manage and coordinate international assistance cases. You will support clients and subscribers with timely, accurate, high-quality assistance in a fast-paced environment.

You will assess client needs, collaborate with medical, security, and operational specialists to deliver effective solutions, arrange logistics, maintain case documentation, and provide regular updates while ensuring compliance with procedures.