Global Medical & Travel Support Specialist

International SOS; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

8-week induction

Team culture

Career progression

Global exposure

Job summary

International SOS in Sydney requires a dedicated professional to deliver high-quality medical, security, and logistical assistance to members during domestic and international travel. You will respond to a high volume of calls and emails, helping people in urgent situations with a calm, empathetic and solution-focused approach.

The role offers a structured induction, a collaborative team culture, and opportunities to develop within a global organisation that values inclusion, respect, and

Qualifications

• Candidate demonstrates ability to assist individuals with an empathetic approach.
• Strong communication skills and professional demeanor required.
• Experience in customer-facing roles in fast-paced environments preferred.

Responsibilities

• Handle a high volume of member calls and emails.
• Provide medical, security, and logistical assistance to members during travel.
• Work as part of a global team to deliver timely support and information.

Skills

Empathy

Communication

Stakeholder management

Problem solving

Job description

International SOS in Sydney requires a dedicated professional to deliver high-quality medical, security, and logistical assistance to members during domestic and international travel. You will respond to a high volume of calls and emails, helping people in urgent situations with a calm, empathetic and solution-focused approach.

The role offers a structured induction, a collaborative team culture, and opportunities to develop within a global organisation that values inclusion, respect, and