Global IT Support Engineer – Cloud, Security & Onboarding

PageUp People; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Awesome Days (extra leave)

Job summary

PageUp is seeking an IT Support Engineer to deliver high-quality technical support across our global team. You will troubleshoot hardware, software, and office networks, while maintaining clear documentation to help colleagues navigate our systems efficiently.

You will manage cloud platforms and device management tools, assist with onboarding/offboarding, and collaborate with security to uphold best practices. Strong communication and initiative are essential.

Qualifications

• Experience delivering first-line IT support in a corporate environment.
• Hands-on experience with cloud platforms and device management tools.
• Strong communication skills and ability to document processes.

Responsibilities

• Provide first-line IT support across hardware, software and networks.
• Manage user access and administration across cloud platforms.
• Oversee onboarding and offboarding, device provisioning and routine IT tasks.
• Contribute to IT projects and automation to improve workflows.

Skills

Technical support

Systems administration

Communication

Problem solving

Tools

G Suite

JumpCloud

Intune

Slack

Jira

Job description

PageUp is seeking an IT Support Engineer to deliver high-quality technical support across our global team. You will troubleshoot hardware, software, and office networks, while maintaining clear documentation to help colleagues navigate our systems efficiently.

You will manage cloud platforms and device management tools, assist with onboarding/offboarding, and collaborate with security to uphold best practices. Strong communication and initiative are essential.