IT Support Engineer — Cloud & Security Ops

PageUp Dublin; Australia; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellbeing allowances

Professional development opportunities

Flexible working

Awesome Days

Job summary

PageUp is seeking an IT Support Engineer to deliver high‑quality technical support and ensure smooth daily operations for our global team. You will troubleshoot hardware, software, and networks, document solutions, and help with onboarding and offboarding.

The role emphasizes cloud platform administration (G Suite, JumpCloud, Intune) and collaboration with security teams to maintain best practices, records, and compliance across regions.

Qualifications

• Experience in technical support or systems administration in corporate environments.
• Hands-on with cloud platforms and MDM tools (G Suite, JumpCloud, Intune).
• Understanding of network basics, hardware support, and endpoint security.

Responsibilities

• Deliver first-line technical support and maintain clear documentation.
• Administer cloud platforms and device management while ensuring security and compliance.
• Manage onboarding/offboarding workflows and asset provisioning.

Skills

Technical support

Systems administration

Cloud platforms

Communication skills

Problem solving

Tools

G Suite

JumpCloud

Intune

Jira

Job description

PageUp is seeking an IT Support Engineer to deliver high‑quality technical support and ensure smooth daily operations for our global team. You will troubleshoot hardware, software, and networks, document solutions, and help with onboarding and offboarding.

The role emphasizes cloud platform administration (G Suite, JumpCloud, Intune) and collaboration with security teams to maintain best practices, records, and compliance across regions.