Global Institutional Banking Operations Executive

Narooma; Australia; Remote; AUD 250,000 - 400,000; Full time

Job summary

CommBank is recruiting an Executive Manager, Institutional Banking Operations in Australia. This role is accountable for the safe, efficient and compliant delivery of a global operations portfolio supporting Institutional Banking & Markets and selected Business Banking clients.

You will lead day-to-day performance, drive transformation, and oversee global lending operations and international trade product delivery.

Qualifications

• Have senior operations leadership experience within institutional, corporate or transaction banking.
• Bring knowledge of lending, agency services, transaction banking, trade or specialist servicing environments.
• Have led complex global teams and delivered outcomes through matrix reporting structures.
• Demonstrate strong client leadership and the ability to manage complex service matters and escalations.
• Have delivered transformation, operating-model redesign, simplification and technology-enabled change.
• Demonstrate strong risk, control and regulatory leadership.
• Can influence senior stakeholders and translate strategy and data into disciplined execution.

Responsibilities

• Lead end-to-end operations across Institutional Lending, Agency Operations, Transaction Banking, Controlled Monies & Insolvency and eBilling.
• Hold global accountability for institutional lending processes, standards, controls and service outcomes across delivery locations.
• Oversee the operational provision of international trade products to offshore offices, ensuring consistent service, governance and risk management.
• Build trusted client relationships and act as a senior operational contact for implementations, complex transactions and escalations.
• Deliver safe, stable and efficient performance across service, productivity, resilience and client outcomes.
• Set and execute the operations strategy, including platform modernisation, digitisation, automation, AI and global operating-model changes.
• Own the control environment and first-line management of operational, regulatory, compliance and conduct risk.
• Lead through a matrix structure, aligning global teams and partners across Coverage, Product, Technology, Risk, Compliance, Financial Crime and COO.
• Use customer, operational, financial and risk insights to prioritise investment, resolve root causes and support growth.
• Build leadership depth, specialist capability, succession and career pathways across a geographically dispersed workforce.

Job description

CommBank is recruiting an Executive Manager, Institutional Banking Operations in Australia. This role is accountable for the safe, efficient and compliant delivery of a global operations portfolio supporting Institutional Banking & Markets and selected Business Banking clients.

You will lead day-to-day performance, drive transformation, and oversee global lending operations and international trade product delivery.