Global Data Center Operations & Training Lead

Mantel; Sydney; On-site; AUD 140,000 - 200,000; Full time

Job summary

Amazon is seeking a Facility Operation Center Technical Specialist to join the Facility Operations Center team. You will lead data center operations, coordinate incident responses, and drive process improvements across regions.

You will design learning content, maintain FOC documentation, mentor teams, and partner with stakeholders to deliver global projects and meet performance goals.

Qualifications

• Knowledge of critical data center equipment.
• Experience turning concepts into deployable designs.
• Experience in data center engineering operations and infrastructure.

Responsibilities

• Lead and coordinate critical site events (CSE) and large-scale events (LSE).
• Perform post-event data reviews and ensure standards via AARs.
• Develop and deliver learning content and maintain global FOC documentation.
• Mentor and develop engineers; guide regional teams to meet goals.
• Drive process improvements by defining SLAs, metrics, workflows, and tools.
• Present narratives to stakeholders and manage global projects.

Skills

Data center knowledge

Leadership

Data analysis

Mentoring

Education

Bachelor's degree in Electrical/Mechanical Engineering

Tools

MS Excel

MS Word

Windows OS

Power monitoring

Job description

Amazon is seeking a Facility Operation Center Technical Specialist to join the Facility Operations Center team. You will lead data center operations, coordinate incident responses, and drive process improvements across regions.

You will design learning content, maintain FOC documentation, mentor teams, and partner with stakeholders to deliver global projects and meet performance goals.