General Manager - The Lodge Wadjemup

The Lodge Wadjemup; Perth; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Free on-island accommodation

Job summary

The Lodge Wadjemup on Wadjemup (Rottnest Island) invites a passionate hospitality leader to drive guest experiences and develop a high-performing team as we enter a growth phase.

Reporting to the board of Social Grounds Hospitality, you will lead operations across 109 rooms, dining and experiences, ensuring exceptional standards while managing budgets and growth strategies. A unique island role offers strong ownership and community involvement.

Qualifications

• 5+ years' experience in a senior hospitality leadership role.
• Strong commercial acumen and experience managing financial performance and budgets.
• Proven experience leading diverse teams across multiple departments.
• Exceptional communication, relationship-building and organisational skills.
• A track record of driving business growth and operational excellence.

Responsibilities

• Drive a customer-focused culture and ensure exceptional guest experiences across all areas of the business.
• Lead, inspire, develop and mentor team members both operationally and culturally.
• Foster a positive workplace culture built on accountability, teamwork and continuous improvement.
• Lead and role model safety, company values, policies and procedures through effective communication and engagement.
• Manage financial performance, budgets and business objectives to achieve sustainable growth.
• Ensure a strong connection to the island and uphold the values and vision of The Lodge Wadjemup.
• Identify and implement business improvement and growth opportunities.
• Build strong relationships with key stakeholders, community groups, tourism partners and island operators.
• Work collaboratively with the Board to deliver strategic objectives and long-term success.

Skills

Leadership

Hospitality leadership

Commercial acumen

Budget management

Communication

Team development

Job description

Lead the Next Chapter of One of Australia's Most Exciting Hospitality Destinations

An exciting opportunity exists to lead and develop the team at The Lodge Wadjemup as we enter our next phase of growth and operations.

In its first year of operation, The Lodge Wadjemup has quickly established itself as one of Australia's most exciting hospitality destinations, receiving widespread acclaim including recognition in Time Magazine's World's Greatest Places and being named among the top 100 places to visit globally. This is a unique opportunity to build on that success and help shape the future of a destination that has already captured the attention of guests from around the world.

Located in the heart of Wadjemup (Rottnest Island), The Lodge Wadjemup combines authentic island hospitality with exceptional accommodation, food, beverage and guest experiences. Locally owned and operated, the precinct was delivered by a carefully curated team, hospitality professionals and tourism leaders.

The property offers a diverse range of accommodation options for all types of visitors, with 109 rooms ranging from comfortable bunk rooms through to spacious family accommodation. Guests enjoy lakeside and island views, resort-style facilities and a welcoming atmosphere that reflects the unique spirit of Wadjemup.

At the heart of the precinct is a vibrant Mediterranean inspired 350-seat dining and bar called Sunsets, showcasing local beer, wine and produce, alongside Pelican a street-facing kiosk serving coffee, snacks and soft-serve ice cream for visitors exploring the island.

We are seeking a passionate, authentic and commercially minded hospitality leader who can continue to elevate the guest experience while developing a high-performing team and driving the next stage of business growth.

Reporting to directly to the board of the operating company, Social Grounds Hospitality.

Key Responsibilities Include

• Drive a customer-focused culture and ensure exceptional guest experiences across all areas of the business


• Lead, inspire, develop and mentor team members both operationally and culturally


• Foster a positive workplace culture built on accountability, teamwork and continuous improvement


• Lead and role model safety, company values, policies and procedures through effective communication and engagement


• Manage financial performance, budgets and business objectives to achieve sustainable growth


• Ensure a strong connection to the island and uphold the values and vision of The Lodge Wadjemup


• Identify and implement business improvement and growth opportunities


• Build strong relationships with key stakeholders, community groups, tourism partners and island operators


• Work collaboratively with the Board to deliver strategic objectives and long-term success

About You

To be successful in this role, you will be motivated by the opportunity to lead an established operation while continuing to build a fun, supportive and high-performing team culture.

You will bring:

• 5+ years' experience in a senior hospitality leadership role


• Strong commercial acumen and experience managing financial performance and budgets


• Proven experience leading diverse teams across multiple departments


• Exceptional communication, relationship-building and organisational skills


• A track record of driving business growth and operational excellence


• A genuine passion for hospitality and creating memorable guest experiences


• The ability to thrive in a unique island environment and become part of the local community

What We Offer

• Competitive salary package


• Free on-island accommodation


• The opportunity to live and work in one of Western Australia's most unique locations


• A rare opportunity to lead an award-winning hospitality destination


• Strong support from an engaged ownership group and Board


• A positive and collaborative culture with a company that genuinely cares about its people

If you are ready to lead the next chapter of The Lodge Wadjemup and make a lasting impact on one of Australia's most exciting hospitality businesses, we would love to hear from you.