Assistant Hotel Manager - Food & Beverage

Lancemore Group; Milawa; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Team social activities

Job summary

Lancemore Milawa is seeking an Assistant Hotel Manager - Food & Beverage to lead the F&B department with hands-on, guest-focused leadership. You’ll collaborate with chefs to deliver memorable dining experiences and events.

With a minimum of 3 years in a leadership role within hospitality, you’ll drive guest satisfaction, manage labour and beverage control, and uphold RSA compliance while building a high-performing team.

Qualifications

• Minimum 3 years' leadership experience in F&B or hospitality.
• Proven guest satisfaction delivery with energy and enthusiasm.
• Strong coaching and training skills in F&B operations.
• Confident in restaurant and banquet service management.
• Knowledge of labour rostering and beverage KPI monitoring.
• Able to work autonomously; lead and not just follow.
• Excellent time management and communication skills.
• RSA compliant and responsible serving knowledge.
• Experience managing weddings and events.
• Ability to upsell and create guest experiences with chefs.

Responsibilities

• Lead and manage the F&B department to deliver exceptional guest experiences.
• Coordinate with chefs to create upsell opportunities and special experiences.
• Oversee weddings and events operations and service standards.
• Manage labour, rostering and beverage control KPIs.
• Maintain high service levels across restaurant and banquet operations.

Skills

Leadership

Guest focus

Coaching

F&B management

Restaurant service

Labour rostering

KPI monitoring

Autonomy

Communication

RSA compliance

MS Office

Weddings & events

Upselling

Evenings weekends holidays

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• Join Australia's leading boutique hotel company
• Shape your career with a growing organisation
• Be part of a high performing workplace that believes in developing talent and empowering people to drive their own results

Located in the heart of Victoria’s High Country is Lancemore Milawa, a tranquil country house hotel brimming with elegance and style the perfect base to experience a rich bounty of world class food and wine, Australian history and breathtaking landscapes.

We are currently looking for an Assistant Hotel Manager - Food & Beverage who is a passionate, hands-on, guests focused and results driven leader with strong Food and Beverage management experience to manage the Food and Beverage Department.

About You:

• Minimum 3-year previous experience as a leader in a similar environment.
• Deliver exceptional guest satisfaction with enthusiasm.
• Capable leader with sound knowledge and understanding on how to deliver successful F&B related coaching and training.
• Confident in all areas of restaurant and banquet service
• Complete confidence and understanding of labour, rostering and beverage control KPI's.
• Be able to work autonomously, our team is close knit but we want you to lead, not follow.
• Excellent time management and communication skills, confidence counts.
• RSA compliance and understanding to effectively manage and monitor responsible serving.
• Familiar with Microsoft office programs, including Word, Excel & Outlook
• Experience in managing weddings and events is essential
• Capable of working with the chefs to creating upsells and special experiences for our guests
• Able to work evenings, weekends & public holidays
• Experience in Rooms Division or Operations is highly regarded

About Us:

Founded in 1986,The LancemoreGroupis a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.

Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award-winning wines.

• We are rapidly expanding across Australia and are unique in being a family-owned company that combines the head of a large operation with the heart of a family company.
• You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
• We value our people and, as such, offer career progression, generous staff discounts, companywide incentives and team social activities.

If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

Our Values

• Fun
• Authentic Hospitality
• Caring
• Ownership Mindset
• Performance
• Growth