General Manager, Small Business Digital Services & Sales

SCX ai; Sydney; On-site; AUD 220,000 - 320,000; Full time

Benefits offered by this job

Greenfield GTM

AI infrastructure

Partner network

Small-team speed

Sydney CBD office

Profit share

Job summary

SCX ai is seeking a high-impact leader to own the go-to-market engine for Australia's SMB AI market from our Sydney base. You will run full P&L, shape GTM strategy across pricing, packaging and channels, and lead a specialist sales team focused on small businesses.

You will drive customer acquisition, retention and expansion while deciding partner collaborations to accelerate growth. You'll report to senior leadership in the Sydney office and contribute to the strategic plan, working with a

Qualifications

• Started or run an emerging recurring-revenue services business with real P&L ownership.
• Built or run a B2B sales motion aimed at Australian small businesses and know how they actually buy.
• Shipped an upsell / cross-sell motion across an existing customer base.
• Are technical enough to talk credibly with engineers and AI vendors, and flexibly minded enough to switch between sales floor and strategy session in the same day.
• The operator's instinct: you know the numbers on Monday morning and you're still close to customers on Friday.

Responsibilities

• Full P&L: build the plan, hit the numbers, scale from early traction to a real book of business.
• GTM strategy: how we position, price, package and sell AI to thousands of small businesses across every trade, profession and region.
• Leadership of the specialist sales team that works the SMB market day in, day out.
• Customer acquisition, retention and expansion: which segments we go after first, how we win them, how we keep them.
• Build-vs-resell decisions in market: which third-party AI products we partner with or take to market.
• Reporting directly to senior leadership in the Sydney office

Skills

P&L ownership

GTM strategy

Sales leadership

SMB sales

Customer acquisition

Partnerships

Job description

Company Description SCX ai is Australia's full-stack sovereign AI provider, delivering purpose-built silicon and an integrated software and model-operations layer to enable secure, controllable AI services. The company focuses on supporting government, enterprise, and AI builders who require strict data sovereignty and direct control over their technology roadmap. SCX ai's solutions are designed to protect sensitive information while allowing organizations to scale advanced AI capabilities with confidence. By combining hardware and software expertise, SCX ai offers end-to-end AI infrastructure tailored to complex, high-compliance environments.

We're an Australian AI company with a clear mission: become the trusted AI partner for thousands of small businesses across the country. We've built the sovereign AI platform. We've got the brand, the digital channels and a specialist sales team already in market. What we need now is a sharp operator to lead the GTM engine that turns all of that into a real, growing business - and gets Aussie small businesses actually using AI.

The opportunity is enormous and the lane is wide open. Plumbers, accountants, café owners, tradies, retailers - they all need AI, and almost no one is selling it to them in language they understand, on rails they can trust. That's the business you'll be running. You'll own the P&L, build the GTM motion, lead the sales team, and decide exactly how AI lands for every kind of small business customer we go after.

What you'll own

• Full P&L: build the plan, hit the numbers, scale from early traction to a real book of business
• GTM strategy: how we position, price, package and sell AI to thousands of small businesses across every trade, profession and region
• Leadership of the specialist sales team that works the SMB market day in, day out
• Customer acquisition, retention and expansion: which segments we go after first, how we win them, how we keep them
• Build-vs-resell decisions in market: which third-party AI products we partner with or take to market
• Reporting directly to senior leadership in the Sydney office

You'll probably have

• Started or run an emerging recurring-revenue services business - hosting, telco, marketing services, SaaS - with real P&L ownership
• Built or run a B2B sales motion aimed at Australian small businesses and know how they actually buy
• Shipped an upsell / cross-sell motion across an existing customer base
• Are technical enough to talk credibly with engineers and AI vendors, and flexibly minded enough to switch between sales floor and strategy session in the same day
• The operator's instinct: you know the numbers on Monday morning and you're still close to customers on Friday

What we offer

• A greenfield GTM opportunity with real assets behind you - platform, brand, channels, sales team already in market
• Sovereign AI infrastructure built and ready to sell on top of
• A partner network of AI companies to draw from
• Small-team speed with big-company assets
• Sydney CBD office, working directly with company leadership
• Competitive base plus profit share tied to business performance