General Manager Opportunities - Victoria

Opal Healthcare; Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Dedicated Support

National Leadership

Clear Career Pathways

Ongoing Development

Operational Support

Empowered Leadership

Scale & Stability

Purpose & Impact

Job summary

Opal HealthCare is seeking a General Manager to lead a Care Community in Victoria, Australia. You will drive a values-led culture, empower clinical and non-clinical teams, and ensure high-quality resident care aligned with regulatory standards.

You will own performance outcomes across care quality, finances, compliance and resident experience, building strong relationships with residents, families and the local community while maintaining Opal’s CARE values in every decision.

Qualifications

• Proven GM or senior leadership in regulated service environment
• Ability to inspire and develop teams, fostering high-performing culture
• Commercial acumen with strong financial capability
• Effective communication with hands-on leadership
• Knowledge of regulatory frameworks, quality standards, risk management
• AHPRA registration or relevant qualifications

Responsibilities

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s CARE values in every decision and action

Skills

General Manager experience

Senior leadership

Regulated environment

Team development

Commercial acumen

Effective communication

Regulatory knowledge

AHPRA registration

Education

AHPRA registration or equivalent qualifications

Job description

“At Opal HealthCare, we know that companies don't succeed, people do.”
Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Australia’s leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 149 Care Communities nationwide — and we continue to grow.

At Opal HealthCare, we know that great leaders create great communities.

With 59 Care Communities across Victoria, we're always interested in connecting with experienced leaders who are passionate about delivering exceptional care, building high-performing teams and making a meaningful difference in the lives of older Australians.

Whether you're an experienced General Manager in aged care, healthcare, hospitality, retirement living, community services or another highly regulated service environment, we'd love to hear from you.

Why Join Opal?

As a General Manager, you'll have the opportunity to lead your own Care Community, creating a culture where residents feel valued, supported and truly at home. You'll have the autonomy to lead locally, backed by the resources, systems and support of one of Australia's largest aged care providers.

Our Victorian Care Communities span metropolitan Melbourne, regional Victoria and coastal locations, offering a variety of leadership opportunities to match different lifestyles and career aspirations.

What You'LL Do

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s C.A.R.E values in every decision and action

What You'LL Bring

• Proven experience as a General Manager or senior leader in a highly regulated, service-led environment (e.g. aged care, health, community services or similar sectors)
• Strong ability to inspire and develop teams, fostering an engaged, high-performing culture
• Commercial acumen with strong financial capability and a commitment to quality care
• Highly effective communication skills with a visible, hands‑on leadership style
• Sound knowledge of regulatory frameworks, quality standards and risk management
• AHPRA registration (highly regarded), or relevant qualifications/experience in a related field

Why Opal HealthCare?

• Dedicated Support: From a Regional GM, Senior Area Manager and Regional Support Manager, with access to regional and national experts across clinical, sales, hospitality and HR
• National Leadership: Exposure to a broader leadership network with access to best practice
• Clear Career Pathways: Genuine progression to regional and national roles — we promote from within
• Ongoing Development: Leadership programs, training and career pathways to support your growth
• Operational Support: Established systems, processes and resourcing to enable your success
• Empowered Leadership: Autonomy to lead your care community, backed by experienced leaders
• Scale & Stability: Backed by a national organisation with ongoing investment in our communities
• Purpose & Impact: Make a meaningful difference every day