General Manager

Opal Healthcare; Canterbury-Bankstown; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Empowered leadership

Purpose & impact

Career progression

Leadership development

Scale & stability

Strong support

Job summary

Opal HealthCare seeks a values-led General Manager for Bankstown Terrace Care Community in South West Sydney. You will lead clinical and non-clinical teams to deliver person-centred care, build relationships with residents and families, and drive operational excellence while upholding Opal’s CARE culture.

Join a supportive, collaborative team in a modern, well-serviced community with memory care neighbourhoods, wellness facilities, and on-site amenities.

Qualifications

• Proven experience as a General Manager or senior leader in a regulated, service-led environment.
• Inspires and develops teams to maintain a high-performing culture.
• Commercial acumen with strong financial capability and commitment to quality care.
• Highly effective communication with a hands-on leadership style.
• Sound knowledge of regulatory frameworks, quality standards and risk management.
• AHPRA registration as a Registered Nurse is highly regarded.

Responsibilities

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s C.A.R.E values in every decision and action

Skills

Leadership

Team development

Commercial acumen

Communication

Regulatory knowledge

AHPRA RN (preferred)

Job description

\"At Opal HealthCare, we know that companies don't succeed, people do.\"
Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Australia's leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 149 Care Communities nationwide.

Why This Role?

We are seeking a values-led General Manager who is passionate about delivering exceptional care and fostering a person-centred culture. Supported by a dedicated multidisciplinary team, you'll partner with clinical leaders to champion a personalised, home-like environment where residents feel safe, connected and truly at home.

Why Bankstown Terrace Care Community?

Conveniently located near Bankstown City Gardens, public transport, and local shopping precincts, Bankstown Terrace Care Community offers a modern and vibrant workplace in the heart of South West Sydney. Featuring a wellness centre, two dedicated memory care neighbourhoods, an on-site café, beauty salon, and spacious outdoor terraces, the home provides an engaging environment for both residents and team members. Join a supportive and collaborative team committed to delivering exceptional, person-centred care, where you'll have the opportunity to build meaningful connections, develop your skills, and make a genuine difference every day.

What You'll Do

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s C.A.R.E values in every decision and action

What You'll Bring

• Proven experience as a General Manager or senior leader in a highly regulated, service-led environment (e.g. aged care, health or community services)
• Strong ability to inspire and develop teams, fostering an engaged, high-performing culture
• Commercial acumen with strong financial capability and a commitment to quality care
• Highly effective communication skills with a visible, hands-on leadership style
• Sound knowledge of regulatory frameworks, quality standards and risk management
• AHPRA registration as a Registered Nurse (highly regarded)

Why Opal HealthCare?

• Empowered Leadership: Autonomy to lead your care community and shape its success
• Purpose & Impact: Make a meaningful difference to residents, families and team members every day
• Clear Career Pathways: Genuine progression to regional and national roles — we promote from within
• Ongoing Development: Leadership programs, training and career pathways to support your growth
• Scale & Stability: Backed by a national organisation with established systems and ongoing investment
• Strong Support: Partner with regional and national experts across clinical, sales, transformation, dementia care, hospitality, HR and more.

Lead with Purpose

If you are a passionate, resilient leader ready to take full ownership of a care community, we would love to hear from you.