General Manager, Mall Space & Media

The GPT Group; Sydney; On-site; AUD 230,000 - 300,000; Full time

Benefits offered by this job

Flexible working

Parental leave 22 weeks

Learning & Development

Wellbeing programs

Employee referral program

Job summary

The GPT Group is seeking a General Manager – Mall Space & Media to lead the strategy and commercial delivery of non-core revenue streams across the retail portfolio. You will drive opportunities from Casual Leasing to Media, overseeing a high-performing team and delivering sustained income growth.

You will own budgeting, forecasting and commercial negotiations, aligning with tenants, shoppers and employees while shaping a best-in-class B2B experience and digital media network strategy.

Qualifications

• Significant experience in commercial/retail property and strategy.
• Strong financial acumen with budgeting and forecasting.
• Proven leadership to drive high-performance teams.

Responsibilities

• Define long-term vision and annual strategy for revenue across mall spaces, pop-ups and media.
• Lead Mall Space & Media team with clear targets and KPIs.
• Develop sales tools, platforms, reporting, and data insights to drive growth.
• Oversee end-to-end management of GPT's digital media network with P&L responsibility.
• Lead commercial negotiations for national mall space and media partnerships.

Skills

Commercial property experience

Retail market knowledge

Financial acumen

Leadership

Negotiation skills

Job description

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We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $40 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

Due to a recent promotion, we are now looking for a General Manager – Mall Space & Media to take a leadership role within our Retail team.

This role will lead the strategy and commercial delivery of GPT’s existing non-core revenue streams (mall space, pop-up and media) across the retail portfolio, creating compelling propositions that serve tenants, shoppers and employees while driving sustained income growth.

What you will be doing

• Defining and driving long-term vision and annual strategy — both national and local — to optimise existing revenue and unlock new income opportunities across Casual Leasing, Vacant Shops, Media, Sponsorship and Contracted Income.
• Leading, developing and growing the Mall Space & Media team — setting clear targets and KPIs, fostering a high-performance culture and delivering a best-in-class B2B experience for clients and partners.
• Leading the development of sales tools, technology platforms, reporting frameworks and customer data insights to track performance and support sustained revenue growth.
• Leading the end-to-end management of GPT's owned digital media network — with full P&L responsibility across the media team, sales platforms, data and insights and media partnership revenue, with a focus on growth
• Leading commercial negotiations for national mall space and media partnerships, overseeing contract renewals, new business formats and key strategic relationships to maximise commercial returns.
• Owning the portfolio budgeting and forecasting across all New Revenue income lines — including Casual Leasing, Vacant Shops, Media, Sponsorship and Contracted Income, proactively identifying revenue risks and opportunities and translating them into strategic projects that protect and grow revenue.
• Ensuring operational excellence across the function — maintaining compliant, current processes, rigorous debt management practices, and embedding commercial opportunities into retail development and capital projects.

What makes you stand out

The ideal candidate will bring significant experience in commercial and retail property, with a strong understanding of the retail market and a proven ability to formulate and deliver on strategy, research and development.

They will demonstrate strong financial acumen, with close attention to detail and accountability in budget planning, management and financial forecasting, alongside commercial astuteness and the ability to identify and target opportunities.

A natural leader, they will have the ability to motivate and inspire teams to perform at a sustained optimal level, while communicating effectively at all levels to build professional and productive relationships with tenants, customers, key stakeholders and colleagues alike.

Strong influencing and negotiation skills are essential, as is the ability to represent and promote GPT in the marketplace as an innovator in the property sphere.

This role would suit a solutions-focused individual, who will bring a creative mindset that enables them to think differently and drive meaningful commercial outcomes.

What makes us stand out

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
• Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
• Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.