General Manager, Luxury Dining Launch

Crown Resorts; Melbourne; Presencial; AUD 300 000 - 470 000; Tempo integral

Resumo da oferta

Crown Resorts is preparing for the Australian debut of Mott 32 Melbourne at Crown Melbourne in 2027. As General Manager, you will oversee the launch and ongoing operation, setting service standards and building a high-performing team from day one.

You will work closely with Crown leadership and Mott 32's global management to deliver a world-class guest experience, drive commercial performance and maintain exceptional standards in a fast-paced, premium environment.

Qualificações

• Proven success in a General Manager, Venue Director, Director of Restaurants or senior hospitality leadership role.
• Experience leading luxury, fine dining, Michelin-starred, premium hotel or internationally recognised restaurant operations.
• Demonstrated success managing large and diverse teams while fostering a high-performance culture.
• Strong financial and commercial management capability, including budgeting, forecasting and revenue optimisation.
• Exceptional leadership, coaching and stakeholder management skills.
• A passion for developing people and creating engaging workplace cultures.
• The ability to perform in a fast-paced, high-profile environment while maintaining exceptional standards.
• Experience in pre-opening hospitality projects will be highly regarded.

Responsabilidades

• Lead the successful pre-opening, launch and ongoing operation of Mott 32 Melbourne.
• Establish a culture of service excellence, accountability and continuous improvement across the venue.
• Deliver exceptional guest experiences that reflect the global reputation and standards of the Mott 32 brand.
• Drive commercial performance through strategic planning, financial management and operational excellence.
• Work closely with culinary leadership to ensure seamless collaboration between front and back-of-house operations.
• Foster meaningful relationships with guests, key stakeholders, VIP patrons and industry partners.
• Maintain the highest standards of quality, presentation, service and compliance across all aspects of the business.
• Act as a visible and influential leader, creating an environment where team members can thrive and perform at their best.

Conhecimentos

General Manager experience

People leadership

Financial management

Stakeholder management

Pre-opening projects

Luxury hospitality

High-performance culture

Strategic planning

Descrição da oferta de emprego

Crown Resorts is preparing for the Australian debut of Mott 32 Melbourne at Crown Melbourne in 2027. As General Manager, you will oversee the launch and ongoing operation, setting service standards and building a high-performing team from day one.

You will work closely with Crown leadership and Mott 32's global management to deliver a world-class guest experience, drive commercial performance and maintain exceptional standards in a fast-paced, premium environment.