General Manager & Licensee — Lead a Busy Pub Team

Lesday Hotel Group; Sydney; Vor Ort; AUD 150.000 - 210.000; Vollzeit

Zusammenfassung

Lesday Hotel Group is seeking a dynamic General Manager / Licensee for Hotel Pennant Hills, a long-standing pub within the portfolio. You will lead a 40+ staff operation, overseeing rostering, wage percentages, and front- and back-of-house teams to balance quality, value and profitability.

In this role you will manage gaming, bar and kitchen functions, support the Head Chef, drive guest satisfaction, and build the venue's functions and events while maintaining strong financial reporting and

Qualifikationen

• A minimum of 3 to 4 years’ experience managing a comparable hospitality venue, ideally as a Licensee or General Manager.
• Current RSA, RCG, ARCG and licensee certifications.
• A hands-on style of leadership across the hotel’s day-to-day operations.
• Proven results and in-depth knowledge of running a Top 300 gaming venue.
• Strong communication skills when working with staff.
• Confidence operating and managing a stock management system.
• A good grasp of the technology systems used in hotels.
• Organised, motivated and focused on delivering great customer service.

Aufgaben

• Oversee budgets, rostering, wage percentages, stock control and purchasing to meet the venue’s financial targets.
• Experience managing off-premises retail, including stock control, ordering and margins, as Pennant Hills operates a large off-premises bottle shop.
• Manage the gaming, TAB and Keno areas, ensuring responsible service and a welcoming experience for every customers.
• Run the venue day to day, upholding high standards of service, presentation and guest satisfaction.
• Build and grow the venue’s functions, catering and events business.
• Follow cash-handling procedures and keep financial reporting accurate.
• Make sure the venue complies with liquor licensing, responsible service of alcohol, food safety and workplace health and safety requirements.
• Partner with the marketing team to deliver promotions, entertainment and events that bring in new guests and keep regulars coming back.
• Maintain a good understanding of the pub’s financial operations, specifically the banking and reconciliation process.

Jobbeschreibung

Lesday Hotel Group is seeking a dynamic General Manager / Licensee for Hotel Pennant Hills, a long-standing pub within the portfolio. You will lead a 40+ staff operation, overseeing rostering, wage percentages, and front- and back-of-house teams to balance quality, value and profitability.

In this role you will manage gaming, bar and kitchen functions, support the Head Chef, drive guest satisfaction, and build the venue's functions and events while maintaining strong financial reporting and