General Manager, B2B Growth & Training

Pathway Staffing Solutions; New South Wales; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

NFP salary packaging

Autonomy to shape the business

Job summary

New Horizons Enterprises Limited is seeking an experienced General Manager to take full P&L responsibility and drive growth across the Pathway group, including Agency / On-call, Recruitment and Training services. The role requires stabilising operations, building scalable structures, and leading a high-performing team to deliver exceptional client outcomes.

You will oversee budgeting, pricing strategy, and governance, while expanding the B2B footprint with new anchor clients.

Qualifications

• Senior GM or business-unit leadership experience in care workforce solutions, labour hire, recruitment or training.
• Track record of turning around or reigniting growth in a business, not just maintaining it.
• Comfortable in a purpose-driven, not-for-profit environment that still runs on commercial discipline.

Responsibilities

• Own overall performance across Agency / On-call, Recruitment and Training, with accountability for growth, operations, customer outcomes, people, risk and financial sustainability.
• Lead the transition from servicing the first B2B client to scaling the B2B growth model while maintaining service levels.
• Drive priority business development: open doors, build a qualified pipeline, negotiate terms and close anchor clients.
• Build and coach leaders across workforce scheduling, labour hire, recruitment and training, with clear targets and accountability.
• Improve operating systems: rostering, onboarding, compliance, payroll/invoicing, CRM, reporting.
• Own budgets and P&Ls; improve pricing, gross margin, cost-to-serve, productivity and forecasting.

Skills

General management

P&L ownership

Business development

Leadership development

Job description

New Horizons Enterprises Limited is seeking an experienced General Manager to take full P&L responsibility and drive growth across the Pathway group, including Agency / On-call, Recruitment and Training services. The role requires stabilising operations, building scalable structures, and leading a high-performing team to deliver exceptional client outcomes.

You will oversee budgeting, pricing strategy, and governance, while expanding the B2B footprint with new anchor clients.