Growth-Driven GM – Scale B2B, Training & Recruitment

Pathway Talent; Sydney; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

NFP salary packaging

Autonomy to shape the business

Job summary

New Horizons Enterprises Limited seeks a Senior General Manager to lead the Pathway group’s growth and operations. You will stabilise operations, build scalable systems and teams, and drive growth across agency, recruitment and training services.

You will steer B2B expansion, manage budgets, pricing and governance, and ensure compliance across Fair Work and WHS. A strong network and not-for-profit mindset with commercial discipline are essential.

Qualifications

• Senior GM or business-unit leadership experience in care workforce solutions or related services.
• Proven track record turning around or reigniting growth.
• Full P&L ownership with profitability modelling.
• Experience building scalable systems, processes and teams.
• Strong network and drive to win new business.
• Knowledge of Fair Work, WHS and labour hire compliance; RTO exposure a plus.
• Comfortable in a not-for-profit environment with commercial discipline.

Responsibilities

• Own performance across Agency / On-call, Recruitment and Training with growth, operational excellence, and financial sustainability.
• Lead the transition from servicing the first B2B client to scaling the B2B growth model without compromising service levels.
• Personally lead priority business development: open doors, build a qualified pipeline, negotiate terms and close anchor clients.
• Build and coach leaders across workforce scheduling, labour hire, recruitment and training with clear targets.
• Improve operating systems and disciplines: rostering, onboarding, payroll/invoicing interfaces, CRM and management reporting.
• Own budgets and business-unit P&Ls; improve pricing, gross margin, cost-to-serve, productivity and forecasting.
• Ensure strong WHS, Fair Work, industrial relations, worker screening and sector-specific compliance with governance for training activities.

Skills

Senior GM leadership

P&L ownership

Growth strategy

Systems & processes

Business development

Compliance knowledge

Not-for-profit with commercial focus

Job description

New Horizons Enterprises Limited seeks a Senior General Manager to lead the Pathway group’s growth and operations. You will stabilise operations, build scalable systems and teams, and drive growth across agency, recruitment and training services.

You will steer B2B expansion, manage budgets, pricing and governance, and ensure compliance across Fair Work and WHS. A strong network and not-for-profit mindset with commercial discipline are essential.