General Manager

Accor; Sydney; On-site; AUD 260,000 - 320,000; Full time

Job summary

Accor’s Pullman Sydney Hyde Park is seeking an experienced General Manager to lead the property, delivering exceptional guest experiences and achieving strong commercial results.

You will inspire a high-performing team, drive revenue, and uphold the Heartist culture across operations, reporting to the Vice President of Operations - NSW & ACT. A premium hotel background is essential.

Qualifications

• Experience as a General Manager in a premium hotel brand.
• Proven success in driving commercial performance and KPIs.
• Strong revenue management, budgeting, and forecasting skills.
• Clear communicator with ability to build owner relationships.
• Develop self and others and foster Heartist culture.

Responsibilities

• Lead the overall management and strategic direction of the Pullman Sydney Hyde Park Hotel.
• Foster relationships with owners, guests, and suppliers.
• Ensure long-term profitability of the hotel and maximise revenue.
• Inspire and lead the team to maintain the Heartist culture.

Skills

Leadership

Strategic planning

Revenue management

Communication

Relationship management

People development

Education

Hotel/hospitality management or business administration

Job description

Work Your Way to Pullman Sydney Hyde Park

The Pullman Sydney Hyde Park Hotel is a 241 room, premium 5 Star luxury Hotel located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. The Hotel welcomes a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. With an outdoor rooftop pool overlooking the Sydney CBD, Hyde Park and East Sydney, an on-site fitness centre, sauna, Restaurant and Bar and ten meeting spaces, with most featuring natural light and pillar-less spaces, the Pullman Sydney Hyde Park blends refined facilities & exclusive service blend.

Job Description

The Role

The Pullman Sydney Hyde Park Hotel has an opportunity for an experienced and Commercially driven Hotel professional to lead the team as General Manager and champion the Pullman brand for the Hotel. As General Manager, you will showcase your inspiring leadership skills, along with your strategic vision; to lead a highly engaged team, provide a guest experience based on the Pullman brand, and maximise operating results.

Reporting to the Vice President of Operations - NSW & ACT, this is a fabulous opportunity for a passionate leader who has worked in a fast paced, city hotel environment.

As General Manager you will be responsible for:

• Leading the overall management and strategic direction of the Pullman Sydney Hyde Park Hotel
• Fostering relationships with key stakeholders, predominantly owners, guests, and suppliers
• Ensuring long term profitability of the operational departments and the hotel, maximising revenue and yielding opportunities.
• Inspiring and leading team members to maintain the Heartist culture, and ensure the Pullman Sydney Hyde Park remains a great place to work.

PULLMAN

Company Description

Work Your Way to Pullman Sydney Hyde Park

The Pullman Sydney Hyde Park Hotel is a 241 room, premium 5 Star luxury Hotel located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. The Hotel welcomes a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. With an outdoor rooftop pool overlooking the Sydney CBD, Hyde Park and East Sydney, an on-site fitness centre, sauna, Restaurant and Bar and ten meeting spaces, with most featuring natural light and pillar-less spaces, the Pullman Sydney Hyde Park blends refined facilities & exclusive service blend.

Job Description

The Role

The Pullman Sydney Hyde Park Hotel has an opportunity for an experienced and Commercially driven Hotel professional to lead the team as General Manager and champion the Pullman brand for the Hotel. As General Manager, you will showcase your inspiring leadership skills, along with your strategic vision; to lead a highly engaged team, provide a guest experience based on the Pullman brand, and maximise operating results.

Reporting to the Vice President of Operations - NSW & ACT, this is a fabulous opportunity for a passionate leader who has worked in a fast paced, city hotel environment.

As General Manager you will be responsible for:

• Leading the overall management and strategic direction of the Pullman Sydney Hyde Park Hotel
• Fostering relationships with key stakeholders, predominantly owners, guests, and suppliers
• Ensuring long term profitability of the operational departments and the hotel, maximising revenue and yielding opportunities.
• Inspiring and leading team members to maintain the Heartist culture, and ensure the Pullman Sydney Hyde Park remains a great place to work.

Qualifications

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About you

• Previous experience as a General Manager, preferably within a premium hotel brand

• Demonstrated success in driving the commercial performance of the business and delivering on KPIs
• Passionate about developing self and others
• Clear communicator, creating impactful relationships with your team
• Possess Revenue Management skills with experience of budgets, P&L's and forecasting.
• Fosters positive owner relationships while maximising performance

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Diversity, equity and inclusion are paramount to us, and our ambition is to attract, recruit, develop, and promote talent.

Applications Close: Friday 20th of November 2026