General Manager

Pullman

Sydney

On-site

AUD 230,000 - 320,000

Full time

6 days ago

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Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

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Job summary

Pullman Sydney Hyde Park is seeking an experienced General Manager to lead the hotel and champion the Pullman brand. You will guide a highly engaged team, shape strategic direction, and deliver a guest experience aligned with the brand while driving sustained profitability in a fast-paced city environment.

Reporting to the VP of Operations – NSW & ACT, this role requires a proven track record in premium hotel leadership, strong relationship management with owners and suppliers, and a passion for

Qualifications

Previous GM experience in a premium hotel brand.
Proven ability to drive the commercial performance and KPIs.
Strong leadership and communication skills.
Revenue management with budgets, P&L and forecasting.

Responsibilities

Lead the overall management and strategic direction of the Pullman Sydney Hyde Park Hotel.
Foster relationships with key stakeholders—owners, guests and suppliers.
Ensure long-term profitability of operational departments and maximise revenue.
Inspire and lead the team to maintain the Heartist culture and a great place to work.

Skills

Leadership

Strategic thinking

Communication

Revenue management

Budgets & forecasting

Education

Hotel management / hospitality management / commerce / business administration qualification

Job description

Work Your Way to Pullman Sydney Hyde Park

The Pullman Sydney Hyde Park Hotel is a 241 room, premium 5 Star luxury Hotel located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. The Hotel welcomes a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. With an outdoor rooftop pool overlooking the Sydney CBD, Hyde Park and East Sydney, an on-site fitness centre, sauna, Restaurant and Bar and ten meeting spaces, with most featuring natural light and pillar-less spaces, the Pullman Sydney Hyde Park blends refined facilities & exclusive service blend.

Company Description

Job Description

The Role

The Pullman Sydney Hyde Park Hotel has an opportunity for an experienced and Commercially driven Hotel professional to lead the team as General Manager and champion the Pullman brand for the Hotel. As General Manager, you will showcase your inspiring leadership skills, along with your strategic vision; to lead a highly engaged team, provide a guest experience based on the Pullman brand, and maximise operating results.

Reporting to the Vice President of Operations – NSW & ACT, this is a fabulous opportunity for a passionate leader who has worked in a fast paced, city hotel environment.

As General Manager you will be responsible for:

Leading the overall management and strategic direction of the Pullman Sydney Hyde Park Hotel
Fostering relationships with key stakeholders, predominantly owners, guests, and suppliers
Ensuring long term profitability of the operational departments and the hotel, maximising revenue and yielding opportunities.
Inspiring and leading team members to maintain the Heartist culture, and ensure the Pullman Sydney Hyde Park remains a great place to work.

Qualifications

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About you

Previous experience as a General Manager, preferably within a premium hotel brand
Demonstrated success in driving the commercial performance of the business and delivering on KPIs
Passionate about developing self and others
Clear communicator, creating impactful relationships with your team
Possess Revenue Management skills with experience of budgets, P&L’s and forecasting.
Fosters positive owner relationships while maximising performance

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Diversity, equity and inclusion are paramount to us, and our ambition is to attract, recruit, develop, and promote talent.

Applications Close: Friday 20th of November 2026

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