General Manager

Attuned Talent; Brisbane; Sur place; AUD 180 000 - 260 000; Plein temps

Résumé du poste

Attuned Talent invites applications for a General Manager (Associate Director) role in a market-leading people services firm. Reporting to the Executive Director, you will lead across Sales, Leadership Development, People and Culture Projects, Career Transition and Mobility, and Business Operations.

You oversee governance, client interactions, and strategic service delivery in a fast-paced, results-driven environment, with focus on commercial outcomes and customer service excellence.

Qualifications

• 8+ years of middle-management leadership experience in a professional services environment.
• Strong financial acumen and decision-making capabilities.
• Knowledge of leadership development practices and project management.

Responsabilités

• Governance, systems and processes across the business.
• Compliance (ISO) and group integration
• Culture and team management
• Project delivery
• Stakeholder engagement and management
• Customer experience and business development
• Strategy development and implementation

Connaissances

Leadership

Strategic thinking

People management

Customer experience

Business development

Outils

MS Office

Description du poste

Highly skilled and results-oriented leader to join a market-leading people services firm.

• Deliver exceptional customer experiences and drive business success
• High-performing, fast-paced environment
• Attractive remuneration package with bonus and future equity options

We are looking for a highly skilled and results-oriented General Manager (Associate Director) to join our client, a market-leading people services firm within a prestigious national and global organisation. Reporting to the Executive Director, this leadership position requires an individual with a sharp commercial mindset, operational excellence, and a strong commitment to customer service.

The General Manager (Associate Director) will oversee business operations across multiple service areas, including Sales, Leadership Development, People and Culture Projects, Career Transition and Mobility, and Business Operations.

Key Responsibilities will include:

• Governance, Systems and Processes
• Compliance (ISO) and Group Integration
• Culture and Team Management
• Project Delivery
• Stakeholder Engagement and Management
• Customer Experience & Business Development
• Strategy Development and Implementation

About you:

You will possess an in-depth understanding of professional services consulting, strong financial acumen, and decision-making capabilities. Knowledge of leadership development practices and project management are a distinct advantage. Capability across a variety of technological platforms inclusive of MS Office is critical to role success.

This hands-on leadership role will see you engaged in every aspect of the business—from strategic client interactions to commercial service delivery. As the leader of the business, proficiency in human resources management, including recruitment, onboarding, performance reviews, and compliance, is essential.

Qualifications and Experience:

• 8+ years of middle-management leadership experience, ideally in a professional services environment
• Evidence of ability to lead a small, local team in alignment with large-scale National or Global organisational context

Seniority level

• Director

Employment type

• Full-time

Job function

• Management
• Industries
• Professional Services