Gatehouse Security Officer: Access Control & Customer Service

Securitas; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Training & career pathways

Uniforms provided

Employee discounts

Job summary

Securitas is seeking confident, professional Security Officers for a casual role at Eastern Creek, NSW. You will be the first point of contact, managing access and providing outstanding customer service to employees, visitors and contractors.

The role combines security, access control and data entry with a strong emphasis on following site procedures and maintaining security standards. Shift rotations include day and night blocks.

Qualifications

• Current NSW Security Licence.
• Experience in gatehouse security, logistics, FMCG or a similar operational environment.
• Strong computer literacy with high-volume data entry and records management.
• Confident using Microsoft Office (Word/Excel/Outlook).
• Professional communication skills and a strong customer service mindset.

Responsibilities

• Manage site access and maintain accurate records and data entry.
• Provide security services in line with site procedures and client requirements.
• Deliver high standard of customer service reflecting Securitas values.
• Conduct site patrols and monitor CCTV, emergency and fire systems.
• Greet and assist employees, visitors and contractors.
• Issue keys/access cards to authorised personnel and monitor site activity.
• Respond to incidents and complete accurate reports.
• Use Microsoft Office for daily administration.
• Support protection of people, property and site assets.
• Approximately 90% of role involves computer-based administration and data entry.

Skills

NSW Security Licence

Gatehouse security

Customer service mindset

Computer literacy

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

Securitas is seeking confident, professional Security Officers for a casual role at Eastern Creek, NSW. You will be the first point of contact, managing access and providing outstanding customer service to employees, visitors and contractors.

The role combines security, access control and data entry with a strong emphasis on following site procedures and maintaining security standards. Shift rotations include day and night blocks.