Gaming Room Manager: People, Service & Compliance

ALH Recruitment; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Discount card for ALH Hotels/BWS/Dan M

Endeavour Wellbeing Support

Discounts at Woolworths and related EN

Job summary

ALH Hotels is seeking a Gaming Manager for the Castle Hill Tavern in Sydney to lead the gaming room and deliver friendly, efficient service to our community. You’ll know regulars by name, work with the Publican to ensure smooth operations, and uphold all compliance requirements while sharing your gaming expertise with the team.

The role is hands-on, requiring physical tasks. RSA/RCG/ARC certifications and a passion for great guest experiences are essential.

Qualifications

• This is a hands-on role requiring manual handling and lifting as part of regular duties.
• Ideal candidates have experience in gaming room operations as attendants, supervisors, or managers.
• You should understand compliance and safe gaming inside out and hold state RSA/RCG/ARC certifications as required.

Responsibilities

• Know the regulars by name and make them feel at home.
• Work with the Publican to run the gaming room smoothly, safely and within all rules.
• Share your gaming know‑how to help the team be the best in the business.
• Bring great service, friendly vibes, and positive energy to every shift.

Skills

People skills

Gaming know-how

Compliance

Job description

ALH Hotels is seeking a Gaming Manager for the Castle Hill Tavern in Sydney to lead the gaming room and deliver friendly, efficient service to our community. You’ll know regulars by name, work with the Publican to ensure smooth operations, and uphold all compliance requirements while sharing your gaming expertise with the team.

The role is hands-on, requiring physical tasks. RSA/RCG/ARC certifications and a passion for great guest experiences are essential.