Gaming Manager - Castle Hill Tavern

Endeavour Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts across Endeavour Group/ALH

Wellbeing support

Employee discounts

Career growth within the group

Job summary

Endeavour Group's Castle Hill Tavern is seeking a Gaming Manager to run the gaming room and deliver the friendly, welcoming service locals love. This hands-on role sits in Castle Hill Tavern, a busy local pub in the Hills District, with a lively bistro, TAB, beer garden, function spaces and regular live entertainment.

Base salary $79,600 + Super + Bonus Scheme + Group wide discounts, with exclusive staff discounts across ALH Hotels and Endeavour Group brands, wellbeing support, and a pathway to

Qualifications

• Hands-on role with physical tasks (stock, kegs, deliveries).
• Gaming room management or supervisory experience preferred.
• Strong customer service and compliance with gaming regulations.

Responsibilities

• Know regulars by name and make them feel at home.
• Work closely with the Publican to run the room safely and smoothly.
• Share gaming know-how and help your team be the best in the biz.
• Bring the good vibes, great service, and friendly smiles every shift.

Skills

Gaming room experience

People skills

Compliance knowledge

RSA/RCG/ARCGas compliance

Job description

About the Role

Gaming Manager | Castle Hill Tavern

Base Salary $79,600 + Super + Bonus Scheme + Group wide discounts

We’re on the lookout for a Gaming Manager to help run our gaming room and keep it the friendly, welcoming spot our locals love.

The Castle Hill Tavern is the Hills District's original local pub. We’re a lively, multifaceted venue featuring a bustling Family Bistro, TAB, beer garden, function spaces, and regular live entertainment. Join our team and help us deliver the friendly, efficient service our community loves.

A day in the life of a Gaming Manager:

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA, RCG and ARCGas per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.