Gaming Room Manager: Customer Service Leader

Endeavour Group Careers; Townsville City; Sur place; AUD 85 000 - 125 000; Plein temps

Résumé du poste

Endeavour Group Careers in Townsville seeks a dedicated Gaming Manager to own and elevate the gaming room experience. This hands-on role leads a service-focused team, drives player engagement, and ensures room presentation, safety and compliance.

The position welcomes both full-time and part-time applicants, offering a dynamic hospitality environment with strong local rapport and opportunities to grow within ALH Hotels and the Endeavour Group network.

Qualifications

• Experience in managing a gaming room environment.
• RSA certification current; RSG/RCG as per state requirements.

Responsabilités

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Connaissances

Gaming Room Leadership

Customer Service

Compliance

RSA

RSG/RCG

Team Leadership

Description du poste

Endeavour Group Careers in Townsville seeks a dedicated Gaming Manager to own and elevate the gaming room experience. This hands-on role leads a service-focused team, drives player engagement, and ensures room presentation, safety and compliance.

The position welcomes both full-time and part-time applicants, offering a dynamic hospitality environment with strong local rapport and opportunities to grow within ALH Hotels and the Endeavour Group network.