Gaming & Hospitality Attendant: Cross-Train for Growth
West Pennant Hills Sports Club
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Benefits offered by this job
Job summary
Bankstown Sports Club is seeking enthusiastic Gaming Attendants to support a fast-paced gaming floor and deliver outstanding customer service to members and guests. This casual role offers cross-training opportunities across Host, Tray Service, Cashier, Treasury and Premium Guest Host, with regular hours comparable to part-time or full-time work.
Ideal candidates are passionate about service, hold RSA/RCG cards or are willing to obtain them before start, and can work a rotating roster including
Qualifications
- Customer service excellence expected on a busy gaming floor.
- RSA and RCG competency cards required or willing to obtain before start.
- Ability to work a rotating roster including evenings, weekends and public holidays.
Responsibilities
- Deliver exceptional customer service to members and guests on the gaming floor.
- Build positive relationships and create memorable guest experiences.
- Assist patrons with gaming enquiries and venue information.
- Ensure gaming areas are clean, safe and well-presented at all times.
- Promote responsible gambling and comply with gaming regulations.
- Adhere to RSA/RCG requirements and policies.
- Respond professionally to guest feedback and resolve issues efficiently.
- Support club promotions, events and member activities.
Skills
Job description
Bankstown Sports Club is seeking enthusiastic Gaming Attendants to support a fast-paced gaming floor and deliver outstanding customer service to members and guests. This casual role offers cross-training opportunities across Host, Tray Service, Cashier, Treasury and Premium Guest Host, with regular hours comparable to part-time or full-time work.
Ideal candidates are passionate about service, hold RSA/RCG cards or are willing to obtain them before start, and can work a rotating roster including
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